Holiday Inn Express And Suites Yorkville By IHG

Pleasant stay as long as...

Liked: Friendly staff and Pleasant rooms
Disliked: Breakfast is terrible and should not be listed as an amenity, it would be far better to offer fewer items and do a good job and keep them full rather than saying they’re going to be refilled and taking longer than 20 minutes to do so.

Very good

Exceptional

Bad

Liked: This booking.com is big scam! They lied to me and didn’t give me money back!
Disliked: Your service!

Passable

Liked: Staff was great
Disliked: Room and hotel was dirty especially the air conditioners filter and the toilet. There's also a wet spot on the floor between the beds

Good for the money

Liked: Beds were some of the most comfortable beds i have ever slept in .
Disliked: I got double charged for my room and have to wait multiple days for my bank to give me money back

Exceptional

Disliked: No receipt for the stay. Please forward one

Unsettling

Liked: Very nice looking, except the old carpeting in all areas. Modern
Disliked: Found two cockroaches in the first two hours, apparently coming from the bathroom

Ehhh

Liked: Location
Disliked: Room temperature could not go below 70, no constant fan available in the room