Holiday Inn Express And Suites Yorkville By IHG Guest Reviews
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Write a review
Joyce Sun, 24 August 2025
Exceptional
Denise Thu, 21 August 2025
Overall it was a nice...
Liked: Love the location, convenient to everything!
Disliked: The second elevator was out of order all 5 days! Disappointed we didn’t get a room with walk in shower. As we age stepping over a tub can be a fall hazard. We don’t need a handicap room. There should be away we can request and get a walk in shower!
Susan Mon, 18 August 2025
Stayed for my son’s wedding....
Liked: Clean and beds were comfy
Disliked: Too far from venue
Griselda Sun, 17 August 2025
Exceptional
Mariana Sun, 3 August 2025
Disappointing
A.r. Sat, 2 August 2025
WasNot disability Friendly.
Liked: Spaciousness
Disliked: Some staff has general operational Issues. Need to serve the guest Better. No handicapped handrails in showers. Showers were Slimy slick. Hard to stand in a shower. I use a cane to Walk and had a hard time Using the Shower in my Expensive Room.
Mike Fri, 1 August 2025
When visiting family in area,...
Liked: Very nice breakfast and excellent staff. Check in also smooth and helpful.
Gary Mon, 28 July 2025
Pleasant
Liked: Location and cleanliness Staff was very nice
Disliked: Beds heights are too high, especially for older people. Water pressure was terrible. Hard to wash up or even brush your teeth or wash your hair. Bath tub was very slick to stand in to take a shower. The hotel needs more handicap parking instead of worrying about electric vehicle charging.
Joanna Fri, 25 July 2025
Would not recommend
Liked: The pool, but it was really cold, and there was somebody’s fake eyelashes all pulled off and on the floor outside the hot tub that my kids pointed out
Disliked: There were three spiders in my room, our toilet was clogged upon arrival, the bed was not comfy, and our shower was so clogged we were showing in water that completely covered our ankles. When we told the front desk they just said sorry about that. This place needs major upgrades and is definitely not worth $130 a night. Maybe $50 a night. We won’t be back.
Miranda Fri, 25 July 2025
Exceptional
Liked: When you walk in the hotel it appears very modern, clean and smells clean. The rooms are all very nice with a wonderful smell throughout the halls which was very pleasant. It was extremely clean and very comfortable. I would stay here again for sure.
Disliked: They didn’t want to restock somethings at breakfast when there was still 45 minutes left. She was cleaning and putting things away prior to the breakfast end time