Holiday Inn Express and Suites Three Rivers By IHG

Disappointed

Liked: The location was convenient.
Disliked: The property is very old and not the cleanest.

Exceptional

Passable

Liked: ok
Disliked: out dated for the price

not favorable

Disliked: Bathrooms...small, dated....unsanitary.Toilet Paper..cheap.Bed,..comfortableRoom...smelled musty. No screens on windows so I couldn't open for fresh air. Cigarette butts on ground outside of the window of my "no-smoking" room.Entrance of Hotel..unkept, gardening surrounding hotel...needs work..not welcoming.Breakfast...no fruit.Overall, my opinion was not favorable. I will not stay at this hotel again.

Good

Very good

Liked: Clean and comfortable
Disliked: Higher prices than other facilities

They did not have our...

Liked: The room was comfortable. We slept good and the breakfast in the morning was good.
Disliked: The communication between Bookings and Holiday Inn was not good. We arrived at 11:00 and they did not have our reservation even thought I had made the reservations in February. I do not believe I will use bookings again. I will try harder to call the hotel's direct line. We could only get one two bed room. The other two were king size beds.

Disgusting disgraceful

Liked: Nothing
Disliked: Was a trove a needles behind the bed, which I promptly let the staff know, they did not care in the slightest, asked for a refund once I saw not one but two roaches crawling around the bathroom. Of course the guy “ didn’t have authorization to give me a refund” and gave me a number to call which lead to nowhere. Disgusting never go here.

It was necessary.

Liked: We were there for my brother's memorial service. The location was close by.
Disliked: I asked for two rooms with two queen beds each. We rec'd two rooms with 1 king each. This was difficult for my family to rest comfortably. Also, the first night we were there it was extremely noisy late into the night. There were children laughing and running in the hall.