Holiday Inn Express and Suites Louisville N Jeffersonville

Satisfied

Liked: The staff was very nice and very helpful. The pool was nice. Room was clean.
Disliked: I didn't like the shower not being able to adjust.

Exceptional

Exceptional

Very satisfied.

Liked: Excellent and many choices.
Disliked: Nothing comes to mind.

Very good

Exceptional

Superb

Great location and good breakfast

Liked: Breakfast and location good. The bathroom was dirty and corners of our room. We supposedly had a queen suite it was a regular room with a pullout couch not any extra space . Also the staff only Shay was helpful others not they weren’t nice accomplices about my sons wheelchair
Disliked: Not clean enough and ice maker didn’t work on our floor the trash was over flowing. The cleaner was gone so the manager was cleaning rooms and said they didn’t know if they could get to ours. Like really I’m paying $180 a night for what?! In the corners of the bathroom you could tell it’s not been properly mopped and behind toilet I guess no one cares but I do. It wasn’t cheap to stay there two nights annd for what? Dirty bathroom with pubic hairs all over on the floor Also I asked for lower level when I booked due to disability and wheelchair navigation issues and when I got here said couldn’t accommodate. I’m not unreasonable but That’s what you do! You’re in hospitality.

Exceptional