Holiday Inn Express and Suites Granbury Guest Reviews
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2.5 miles from Granbury centre |
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Patricia Sun, 17 March 2024
Exceptional
Liked: Front desk was so helpful and accommodating. Nikita night clerk went above and beyond assisting us. Will book again.
Disliked: Poor drainage in parking lot during a lot of rain fall
Jasmine Sun, 17 March 2024
This is my top pick...
Liked: Friendly staff, Clean property and rooms, easy check in and out, free breakfast in the morning.
Disliked: Broken side entry door near the stairwell. The card access only entrance on the side of the hotel doesn’t actually close. Anyone could walk into the building and have access to the stairwell. They are doing renovations at the moment so I’m sure it will be fixed soon.
Michelle Fri, 15 March 2024
Ok
Liked: Jackie and Emily were kind and helpful.
Disliked: The LOUD MUSIC at nite on Friday and Saturday. Having to call for towels and TP since housekeeping to supply them after cleaning.
Shelby Wed, 13 March 2024
It was an amazing stay....
Liked: I booked this hotel for my mom as a surprise for her 50th birthday. When she got there, they totally decked out her room with decorations. They bought her cupcakes, flowers, and even gave her a hand written birthday card. It was so thoughtful. I was not expecting them to do all of that! 10/10 customer service. My mom was blown away.
Disliked: Everything was perfect.
Gene Tue, 12 March 2024
Karin at the front desk...
Liked: Clean , conveniently located
Disliked: Nothing
Regina Wed, 6 March 2024
Overall it was good staff...
Liked: Property was very close to my destination
Disliked: Breakfast was good but I had to wait on the bacon so I didn’t get any!
Lisa Thu, 29 February 2024
It was excellent and very...
Liked: I completely enjoyed the warmth and hospitality of the staff at this particular location. Every single one of them were so helpful, above and beyond. THE BEST service I have ever had!!
Disliked: The only bad thing was that I could not connect to the WiFi. When I asked about it, they let me know that it was due to the construction that was going on and they already had an order in for it to be fixed. They also offered me a reduction in the price of my room. So very sweet people, and very customer-oriented
Elizabeth Mon, 26 February 2024
It was for one night,...
Liked: The location is good.
Disliked: The property is under construction which I understand at this time is not going to look at its best. However, the bathroom in our room was,for lack of a better word, gross. There was hair on the toilet and the tub/shower had chips and stains. I had to make a trip to the store to purchase cleaning products and cleaned the bathroom.
Charley Sat, 24 February 2024
Superb
Disliked: Parking lot is small. Not enough spots for everyone No towel rack in bathroom
Buz Thu, 22 February 2024
Pathetic.
Disliked: Property under construction. Lobby/check-in was a dust filled table. No notice at time of reservation that renovations were ongoing.