Holiday Inn Club Vacations Smoky Mountain Resort, Gatlinburg

Great place. Bring your own...

Liked: Location to attractions. Staff were friendly. Everything overall was just great. I will stay there again.
Disliked: Breakfast would have been nice. I like the market but prices were high.

Wonderful vacation villa stay. We...

Liked: Updated, clean, and personable staff.
Disliked: It is a vacation club property so you must speak with sales person to get your room key. He was respectful when a told him we were not there to purchase timeshare. As long as you realize this before you check-in it's not that big of deal as others who posted negative reviews have made out of it.

This is a nice resort...

Liked: This is a great location. Our room was nice and the staff was absolutely fantastic. Our children loved the waterpark.
Disliked: The room had issues. Maintenance was there a lot. The washer/dryer combo was a terrible feature that made it impossible to do laundry for a family of 5 who brought limited clothes. The staff was over and above wonderfully accommodating with all of the issues we experienced. (Doing laundry took up lots of time because of the terrible machine in our unit.) We also didn’t like that there were some persistent efforts to sell us a timeshare, but the salespeople did back down when firmly told that we were not at all interested in their presentation and would never even consider buying a timeshare. One does have to push back a bit more than some people might be comfortable with. We understand that this type of selling must be difficult, but we really hate these offers and wish resorts would just say ok when someone says they are not at all interested.

Exceptional

Great place for family look...

Liked: Great location, friendly staff, amenities to suit everyone in family
Disliked: Only having to hear about travel club, but a simple no and they were fine to leave it at that.