Holiday Inn Cleveland Northeast - Mentor

Nice

Liked: Large rooms
Disliked: We needed new towels and had to go down to reception to get them

Exceptional

Liked: Great location and nice facilities. Friendly staff and super clean.

Very good

Liked: There was a smell inside the room

OUT DATED

Liked: The rooms are out dated. One of the rags had makeup on it and the shower water was Luke warm.

You should give us better...

Liked: Like breakfast
Disliked: You should give us better room location

It was a good experience

Liked: The room was big and spacious everything in the hotel and room was clean. And I think it’s in a great location. Also the check in lady I had was amazing 10/10
Disliked: Me and my friends got there at 9:40 and breakfast was already closed I feel during check in you should be told what time it opens and closes. The pool wasn’t working when we got there which was upsetting but everything else about the hotel was great

Very good

Very good

Exceptional