Holiday Inn Cleveland-Mayfield Hotel

Comfy and no surprises. Just...

Liked: Comfy beds, clean room, and bathroom, decent enough water pressure in the shower. Air con was nicely responsive to controls and inputs and didn't rattle like a V8 as many motels do. EV charging on site (but L2 only). Restaurant onsite is good value and nice enough with good service.
Disliked: The breakfast was OK, but it could use a few elements to match usual fare at Holiday Inn. Missing the porridge pot, bannanas etc... too much plastic and sugar in your breakfasts but that's no different from other hotels, just a surprise to visiting Europeans.

Exceptional

Very good

Very convenient

Liked: Very good

Exceptional

Liked: Great I

Exceptional

Liked: Loved, the bed. Most comfortable hotel bed I've ever slept in. The sheets were so soft. Location was great as well.

All in all we were...

Liked: The room and location was fine. The second morning there was no breakfast provided which was disappointing. Over all the years being gold members we have never not been provided breakfast. A private event was prioritized over hotel customers. Also we forgot to tell the clerk when we checked in that we are gold members and there was no one available when we checked out so probably didn’t get our points.

Exceptional

Disappointing