Holiday Inn Cleveland Clinic Guest Reviews
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|5.2 miles from Cleveland centre|
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Lori Tue, 12 November 2019
Great Hotel, Staff not so...
Liked: This hotel is perfect if you are visiting the Cleveland Clinic for any reason as it is within walking distance of all Clinic facilities.
The room, restaurant and lobby area were all clean and well maintained.
Disliked: The only complaint is the staff member who finally checked me in. She couldn?t find my reservation and required that I call booking.com. The booking.com agent was super nice and helpful. She called the property to assist; the phone rang and rang as I watched the hotel staff ignore it. I got a special code from the booking.com rep and finally was able tho check in. I inquired about the shuttle service and was told it only ran on Clinic property. I got an Uber, and as I got out of the car I watched the shuttle pass by.
Anonymous Sun, 10 November 2019
Liked: I love the room!
Disliked: Valet parking
Margaret Fri, 8 November 2019
Rodney Fri, 8 November 2019
Robert Fri, 8 November 2019
Shuttle service great.
Liked: Wonderful bed
Disliked: Channel selection on tv
Beth Thu, 7 November 2019
Had to book a room...
Liked: Convenience to Cleveland Clinic. Accessible rooms. Hotel restaurant is VERY good. LOVE the water bottle refilling station.
Lianne Wed, 6 November 2019
Natalie Sun, 3 November 2019
Bruce Sun, 27 October 2019
Liked: Concierge parking was excellent. Very friendly, very responsive. Check in was smooth and swift. Very friendly staff.
Bryan Fri, 25 October 2019