Liked: Clean bathrooms.
Disliked: They started construction at 8:30 am.

Location was good. Would stay again.

Liked: Fast, easy check in. Staff was very helpful in getting a cab to Riverbend and gave us numbers for cabs to get back.
Disliked: Not as clean as we had hoped. Cannot see the river at all.

Can't say enough about the...

Liked: Friendly & helpful staff
Disliked: No issues, so I'm not sure.

Very poor

Liked: Nothing.
Disliked: The staff was not friendly. Our room had a nasty smell and the bathroom had mold on the ceiling looked like it was going to fall. Was very clean.

It was nice

Liked: The bed was nice. Staff was nice.
Disliked: We used to have the choice of free continental breakfast. Not cool not having breakfast for the guests.

Pleasant

Liked: I liked the exercise room, the swimming pool and the room's bathroom
Disliked: Although I made the reservation two weeks in advance for a specific rate, which was kept for the first night, the rate was increased for the second night. That never happened to me before. If the rate cannot be guaranteed, what's the purpose of making a reservation? The AC system in the room was very noisy (Room 430)

Passable

Liked: Room phone no connected aircon like aircraft engineHad to call reception on mobile international call and was told they did not know of any way to turn off in room aircon or lower fan speedTruely disappointing sleepless night on back of 20hrs travelNo Acknowledgement or apologyDisappointing
Disliked: Lack of in room phone and terrible aircon unit with no ability on unit or wall control to regulate or switch off

Pleasant

Winderful

Liked: All the above I answered yes to Staff are pleat
Disliked: Nothing

Exceptional

Exceptional