Name: Holiday Inn Cincinnati-Riverfront By IHG
Address: 600 West Third Street, Covington, KY
Telephone: (888) 406-7656

Liked: Clean bathrooms.
Disliked: They started construction at 8:30 am.

Location was good. Would stay again.

Liked: Fast, easy check in. Staff was very helpful in getting a cab to Riverbend and gave us numbers for cabs to get back.
Disliked: Not as clean as we had hoped. Cannot see the river at all.

Exceptional

Liked: Location was excellent and cleanliness of the room
Disliked: No free breakfast

Superb

Liked: The staff is awesome! Very fast, friendly, and helpful.I would stay here again.
Disliked: The bed wasn't the most comfortable. The overall facility is fine, but not quite worthy of the price.

Passable

Exceptional

Very good

Great hotel for the price...

Liked: Many fast food options nearby and walking distance. Pool was very clean. I didn't use the gym but it had your basic equipment. Wifi connection was pretty quick as well. I very much appreciated the good quality shampoo/conditioner they provided "Dove" as well as hand soap and lotion. Air conditioner was great too and the beds are really comfortable! Free ice/water and coffee in lobby.
Disliked: There is no security in entrance/lobby, anyone can just walk in and go inside the hotel. The shower drain seemed clogged because the water would puddle up. The pool towels were damp so i had to lay them out to dry before heading inside the pool.

Poor

Staff was very friendly and...

Liked: Location
Disliked: Very clean but needs updated

Exceptional

Pleasant

Liked: The rooms have had some updates but mildew in the showers in both our room and our friend's room which was right across from us. Our air conditioner leaked and we had major water all over our floor the next morning when we woke up The receptionist on duty did give us a discount for the room inconvenience but not our friends Both rooms were very mildew smelling so I think this is not the first time that they've had problem with the air conditioners. The beds were comfortable but the smell was pretty unbearable. Request were made as soon as reservations were made to make sure we got adjoining rooms or rooms close to each other and I did ask for upper level we ended up on the floor level and down by maintenance areas. The swimming pool area look nice but we only looked at it from the door cuz we weren't there that long and the lobby areas and the breakfast area both look like it's been updated. Convenient location to take a trolley over from the hotel to the ballpark. Getting back was a little more difficult but they had given us a number of a young man that did golf carts from to and from the hotel so we were able to have him come and pick us up since the trolleys did not pick up after the game that we could find
Disliked: Bathrooms had black mold around the shower areas. It looks like an updated bathroom at some point, but having mold like that when. It's so simple and easy to to get that cleaned and scrubbed out, I don't. We didn't understand it. It was in both our room and our friend's room.