Holiday Inn Chicago - Midway Airport S

Very good

Liked: All good, clean room. Close to midway airport.
Disliked: Parking to pay, others hotel around the airport offer parking for free

Exceptional

Very good

Bad

Liked: Nothing.When I, got to the hotel. The parking lot was closed for business. I have paid in advance to booking.com and the person i talk to on the phone at the holiday inn on 73rd cicero chicago told me to contact booking.com because they we're notified July 11 but never contact me so where is my money if the hotel is closed for business. Help me understand this problem.
Disliked: Booking.com or holiday inn got my money and no service. How could something be cancelled but, still posted as open. People need to be aware when paying in advance. I was without a room until I found some where else to stay. When booking with a third party be careful because it's hard to talk to a person.

Superb

Very good

Disliked: Had to ask the housekeeper to change the bed cover from the previous guest.

Exceptional

Very good

it was really good for...

Liked: The free shuttle to the train station and airport was SO convenient!
Disliked: We were on the very end of the hall and my mom is has trouble walking but i didn’t realize before booking so it’s my fault!