Holiday Inn Brooklyn Downtown By IHG Guest Reviews
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Craig, Canastota, visiting BAM Howard Gilman Opera House
We're coming back to NYC in December - don't know where we will stay.
Liked: Location; service was good.
Disliked: Didn't include breakfast, and no real bar to drink at.
Rosa Wed, 9 July 2025
Passable
Doreen Wed, 9 July 2025
Great staff and location, comfy...
Liked: Location was great, beds comfortable, staff was great.
Disliked: We have stayed here over the years and have to say that it is showing signs of aging. Towels are limited, no washcloths, the carpets old and damp, chips and gashes on furniture & walls.
Trenia Wed, 9 July 2025
Exceptional
Catlyn Tue, 8 July 2025
Good
Ana Tue, 8 July 2025
Awful
Liked: Location is good and hotel was clean
Disliked: At 2am I’ve heard water drops coming from the ceiling, it was leaking, went downstairs and they didn’t even say sorry, just had to change room which wasn’t comfortable at all, and in the morning went for the breakfast and they told me that it wasn’t including! And when I chose the room it said Breakfast available l, when room doesn’t have breakfast included it always says no breakfast included, I asked receptionist and she told me that breakfast is available but I had to pay for it, so playing with the words, not even normal coffee, We are staying in the hotel mostly every week and I’ve never wrote review but they just made my one day off awful, couldn’t go back to sleep, all my clothes got wet
Mohamad Tue, 8 July 2025
Superb
Anthony Mon, 7 July 2025
Horrible (The pictures are screenshots...
Liked: The location
Disliked: Upon arrival the room was not fully cleaned there was a bug under the sheets crawling around, the pillow case had some sort of stain , and the bathroom sink had a long strand of hair on the the sink . The valet put my car under the wrong room and the online services for the car was never available for me to use because I never received the text message with the link.
Smith Mon, 7 July 2025
Pleasant
Liked: Location
Disliked: Vehicle storage retrieval
Chokri Mon, 7 July 2025
Brief yet enjoyable
Liked: Located in my old neighborhood and close to subway A to JFK. Plenty of restaurants and shopping opportunities.
Disliked: Really nice and clean, it feels like back in the day hotels not the new garbage you get these days.
Courtney Mon, 7 July 2025
Amazing