Holiday Inn Brooklyn Downtown By IHG Guest Reviews
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Craig, Canastota, visiting BAM Howard Gilman Opera House
We're coming back to NYC in December - don't know where we will stay.
Liked: Location; service was good.
Disliked: Didn't include breakfast, and no real bar to drink at.
Andrea Sat, 23 August 2025
staff was aggravated when I...
Liked: Location
Disliked: I need to get medication out of my car. The valet was aggravated at me. He ended up taking the key fob off of my key ring and now I don’t have it anymore. They never gave it back to me.
Martha Sat, 23 August 2025
Served its purpose
Liked: Location
Disliked: Shower door let water out onto the floor. The iron wasn’t the best. It kept leaking water.
Nicole Sat, 23 August 2025
Superb
Liked: Brilliant, just what was needed just slightly expensive
Jennifer Fri, 22 August 2025
Bad
Disliked: My bed was not changed from the prior customers. There was filth and make up and hair all over my bed. It was the worst experience I have ever had at a hotel.
Sosa Fri, 22 August 2025
Exceptional
Irfan Fri, 22 August 2025
Very poor
Liked: Staff was v mad, night time staff was v bad ,
Emily Fri, 22 August 2025
Good location, but noisy
Liked: Good location for Brooklyn. Generally nice and clean (except the carpets).
Disliked: Carpets need a deep clean. And unfortunately it’s very noisy… cars, beeping, rumble of the subway… and people talking loudly in the corridors all night and early in the morning meant we didn’t get very good sleeps. Try get a room on the highest floor if you’re a light sleeper.
Anusha Thu, 21 August 2025
Disappointing
Muhammad Thu, 21 August 2025
Passable
Iveta Wed, 20 August 2025
Great location in Brooklyn
Liked: Location is great, close to the subway.Comfortable bed and pillows.Cleaning and changing of towels every day.
Disliked: Common areas, carpets in the corridor are quite dirty and outdated.Elevators are slow and you need to wait for a while to get in.