Holiday Inn Brentwood Guest Reviews
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Write a review
Malcolm Mon, 9 June 2025
Massive let down, don't stay...
Liked: Not much.
Disliked: On arrival, this was extremely long, even with 3 staff members behind the desk and no else waiting.The greeting was very frosty.No additional Information provided regarding the facilities.The bar had no bars staff and we had to wait 20 mins before we ordered drinks We were told we could use the gym and swimming pool from 6.30am and at 7am it was not open and remain close until gone 8am.Pilows are very fine Floors tiles were coming off the floor and scratched our feet (room 144)Parking was a joke, having to pay for parking when you have booked a room for the night is shambles. At breakfast we had to wait 20mins for poach eggs, again shambles when it was not busy.I will not stay here again and will be informing friends and family to avoid it.
Millio Sun, 8 June 2025
Exceptional
Tony Sun, 8 June 2025
Pleasant stay enjoyed the spa
Liked: Spa
Giovanni Sun, 8 June 2025
Very good
Roz Sun, 8 June 2025
Very good
Liked: I enjoyed using the pool.Lovely atmosphere everywhere
Disliked: I paid the hotel for parking but still got a parking ticket.I contacted the hotel to get the error corrected but still have not heard from them nor the Car Park company.Disappointing
Anonymous Sun, 8 June 2025
Bad
Sandra Sat, 7 June 2025
A great hotel including food...
Liked: Very helpful staff, lovely room, food was great
Disliked: Having to pay for parking if staying at hotel
Russell Thu, 5 June 2025
Worth the trip.
Liked: Location and facilities excellent. Lots of parking. Good bedroom size.
Disliked: Bar could be better stocked.
Rachel Wed, 4 June 2025
Disappointing for this brand of...
Liked: Location
Disliked: Rooms were not well maintained- worn carpet, cracked tiles, smelt of smoke in corridors
Em Tue, 3 June 2025
Exceptional