Probably not worth the money

Liked: Restaurant staff really nice and accommodating.
Disliked: Reception rude. Bedroom not set up for 3 people despite booking for 2 adults and a child, when asked to set up bed no extra towels or anything added to room (or apologies for room not being set up correctly). Room very hot (was a hot day but no air con available). Room tatty, bathroom floor dirty.

unpleasant

Liked: not a lot
Disliked: room extremely hot so could not sleepnoise from road bad - no double glazingsink blocked in bathroom - slow drainage shower blocked - slow drainageexpensive for facilitiestowels grey, old and roughdamage to furniture in room

Functional and comfortable but quite...

Liked: Room and shower
Disliked: Road noise

Disappointing

Liked: Quiet location
Disliked: Cleanliness staff not very helpful and food scarce at breakfast ran out of croissants.

Staff good, breakfast good, hotel...

Liked: The location for us was really good - and the gardens were nice alongside the staff
Disliked: The property was a bit tired in places and our room was really hot - there was nocontrollable air conditioning and the window was tiny and didn’t offer any air - we had to have a fan on the whole time.

Unpleasant

Liked: One staff member was extremely helpful in finding a working hair dryer for me.
Disliked: It’s gross and outdated but still charging full rates. There is no lift (a hotel with no lift?), grungy spotted towels, kettle and hairdryer not functioning, no air conditioning, loud traffic on street. All of this would be expected at £50/night but it is more than twice that.

Disappointing

Pleasant

Good