Ns

Liked: It was ok
Disliked: No lifts

Exceptional

Liked: The property is beautiful, cosy and definitely made me want to come back again! Would highly recommend!
Disliked: Only issue me and my boyfriend has was the dinner prices. On the booking.com app and the hotels website it stated it was £22 for dinner per person, per night. However this was quickly resolved and they allowed us to have the deal, they dealt with it very well!

Good

Liked: Hotel was clean and tidy. Spa was nice.
Disliked: Bed was uncomfortable and could hear everything from other rooms.

Overnight stay

Liked: After saying all that the room was clean, comfortable and complimentary toiletries nice. Mugs and not cups is always a bonus. The shower was hot and water pressure great. We ate in the bar food was good, portions large (couldn't finish it) and very tasty. Prices are reasonable too.
Disliked: The room was very dated. Finishes weren't great. To be fair we walked passed rooms that looked like they were being modenised. Room was very cold when we arrived. Tea and coffee was ok not enough milk or sugar. Bath towels are way to small and thin.

Disappointing

Liked: Checked in with self check in didn?t see anyone from reception at all to welcome us , room was very small even tho I upgraded view was blocked by stairs and the room was very hot we couldn?t control the heating from room had to sleep with a fan and the window open booked it for valentines and it was a big nightmare . Restaurant looked poor had to drive out for dinner
Disliked: Nothing

Poor

Liked: Bed was comfy
Disliked: The staff in hotel were not very helpful and all looked like they didnt really want to be there ... the manager looked the most miserable .. they were unable to answer my questions .. The breakfast was awful ...dried up cold and not restocked ... i said i had an egg allergy and they said it okay eat what you can just dont have eggs ... not suitable at any level .. The spa was dirty and not looked after or clean at all

Superb

Exceptional

Good

Liked: Large and clean room, lovely staff and ready to help. Good parking and access to main routes.
Disliked: The sound from the street was very loud, as the windows were open. So a bit of soundproofing would work wonders.