Hilton Vacation Club San Luis Bay Avila Beach

Our stay was Fantastic!! Staff...

Liked: The property was very clean and the view from our window/Balcony was amazing!
Disliked: Nothing to report.

Pleasant

Liked: Location
Disliked: No view - just parking lot with a tiny balcony

Our 6th stay went ...

Liked: The location is superb. We do enjoy the game room. However, due to limited space and the number of people staying there, we don't always get to play the games we'd like to, but it's still fun when we do.
Disliked: Coffee was empty a few times. Decaf was cold. Hot water wasn't hot at the drink station. Not sure if staff just neglected it or if it was just time to not refill anything. But the coffee was definitely empty for a while and the decaf was very cold so I wind up throwing my coffee away. There is construction currently going on which is okay. It's improving the rooms, however losing the giant elevator does affect being able to get to and from your room when you're moving a lot of luggage.

Exceptional

Liked: The location was great. The staff were amazing.

Exceptional

Loved every minute there!!!

Liked: Felt like home!
Disliked: Nothing

Pleasant, relaxing, comfortable

Liked: Large room, two bathrooms, two Tv
Disliked: Main shower did not work 1st day

Absolutely not worth the money...

Liked: Room was clean, and was suitable for our family
Disliked: Check in is at 4, and room still wasn't ready then. Had to argue with the staff to fight to get into a roomWith our two small kids.Pool area was gross--crowded, lots of peopleDrinking.No restaurants on site, weird for a "resort"We were far from all restaurants, and AvilaIs very crowded with limited parkingThis is a time share hotel, so regular guests are lowPriority. There were no roomsAvailable to guests that didn't face the parking lot.

Meh at best

Liked: The room seemed to be newly renovated
Disliked: The staff seemed bothered almost every time we needed something. They didn’t offer to help an elderly woman with her luggage cart. The resort fee wasn’t worth it, I wish I could have opted out of the coffee bar that was also lacking.