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Hilton Omaha eeee
Hilton Omaha, 1001 Cass, Omaha, NE | Area: Downtown Omaha
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (246 Ratings)
0.7 miles from Omaha centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
With a downtown Omaha location large indoor pool fitness center and free airport shuttle the non-smoking Hilton Omaha offers our guests plenty of comfort near the city's most popular attractions. Each of the 600 rooms in the eight-story smoke-free Hilton is furnished with a 32-inch flat-panel TV alarm clock with MP3 connection chair ottoman work desk and Wi-Fi access. The plush beds feature down pillows for sweet dreams. The in-room refrigerator comes in handy for storing leftovers from that giant steak meal you couldn't finish. As for recreation visit the hotel's saltwater indoor pool soak in the hot tub or decompress in the sauna. The full-service 6000-square-foot fitness center is well equipped for all types of workouts. The in-house restaurant serves breakfast lunch and dinner. Business services are available including free Wi-Fi on the first floor. Before you leave pick up a souvenir at the hotel gift shop. Coming and going are a breeze thanks to the free shuttled that services the airport and all attractions within a three-mile radius. Pets are permitted for a fee. There is a fee for parking. The Hilton is situated in the heart of Omaha within walking distance of Holland Performing Arts Center TD Ameritrade Park and Old Market Omaha's boutiques galleries restaurants taverns and fascinating street performers. The hotel is connected to CenturyLink Omaha via enclosed skybridge. Eppley Airfield is five miles away.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
y
Free Internet
x
Free Breakfast
j
Free Parking
q
Accessible
Other Amenities
` Business Center
` Pets Allowed
` Laundry
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Air Conditioning
` Concierge Service
` Express Check-In/Check-Out
` Executive floor
` Hair dryer
` Jacuzzi
` Internet services
` ATM/cash machine on site
` Fax/photocopying
` On-site parking
` fitness center
` alarm clock
` Airport Shuttle (Free)
` Cable/Satellite TV
` Complimentary in-room coffee or tea
` Conference facilities
` Full american breakfast
` Heated guest rooms
` Indoor pool
` Interior corridors
` Iron
` Non-smoking Rooms
` Pool
` Public address system
` Safe
` Security
` Souvenir/Gift Shop
` TV
` Voice mail
` Whirlpool
` Transportation services
` Iron Board

Hilton Omaha Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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2.7

Fair - 2.7 out of 5

Aimee Tue, 15 January 2019

It was overpriced for the...

Liked: I liked the location
Disliked: There wasn?t a lot of amenities for the price

2.9

Okay - 2.9 out of 5

Marķa Tue, 8 January 2019

Okay

Disliked: Staff was scarce.... upon checkout we had a question and the employee for the counter was nowhere to be found. It took a good fifteen minutes before she emerged from a door....the service at the store, Starbucks counter was not good. Employees did not seem to get the order right, the coffee was terrible. Moreover, I chose this hotel because it advertised airport shuttle 24/7.... I had emails confirming that, and after quite the confusing calls, someone named Phil once again confirmed the service. Then it turned out it wasn?t, which would have been fine except for the fact that we arrived after midnight and were schedule to depart at 3:30 in the morning. Service whenever I phoned to clarify this about my stay, about a month prior to my stay was also terrible, receiving a standoffish response saying they had nothing under my name there. It took a call to booking and several emails to get it straightened out. Even the day of my arrival, when I called to confirm I would be doing a late check in, the person could t find my reservation, then all of a sudden it was all there. I felt I was treated with less quality just because I had done my reservation through booking.com. At least the demeanor and the tone of the staff was quite derogatory whenever I mentioned booking.com: they tried to lead me to believe that it was the third party at fault because ?sometimes they offer you things we don?t have? was the response I got on a few occasions discussing the shuttle issue, despite my having an email from someone at the hotel stating they did offer the 24 hr service. In short, never again

5

Exceptional - 5.0 out of 5

Lisa Tue, 1 January 2019

Exceptional

Liked: Everything

3.8

Good - 3.75 out of 5

Justin Tue, 1 January 2019

Good

3.8

Good - 3.75 out of 5

Midwest Sat, 29 December 2018

Good

2.3

Disappointing - 2.3 out of 5

Anonymous Mon, 17 December 2018

Disappointing

Disliked: Staff was unresponsive to questions and when reaching out over the phone on the day of our stay we were told we were asking way too late.

2.1

Disappointing - 2.1 out of 5

Kamryn Sun, 16 December 2018

Disappointing

Disliked: Food was left in the fridge from prior stay and wasn?t prepared for our stay. Highly disappointed and disgusted

5

Exceptional - 5.0 out of 5

Brie Sun, 9 December 2018

Exceptional

3.8

Good - 3.75 out of 5

Amy Tue, 4 December 2018

Good

Liked: Property was clean, allowed us to stay with our dogs which was a huge plus. Convenient location as well.
Disliked: Parking out front wasn?t marked too well. Hotel vans took up ALOT of space out front as well which could have been better utilized for guests loading or unloading. Every day and night there was room service from other rooms sitting out on the hallway floor. Sometimes it would sit there all day or night before being picked up. Not pleasant walking by someone?s old food several times a day. One rooms leftover breakfast sat in the hallway for 8 hours!

4

Very Good - 4.0 out of 5

Gerald Mon, 3 December 2018

Liked: Location
Disliked: Menu

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Hilton Omaha 1001 Cass, Omaha, NE