When we arrived the lights were out due to a power failure in Newark, but everyone was very accommodating and friendly throughout our brief stay. Prudential Center just a few blocks away, making it very convenient for my son and I, both Devils fans.

Liked: Everyone very friendly.
Disliked: Can't think of anything.

Great place to stay for...

Liked: Bed and pillows were very comfy. Window view was amazing. Room key activation on elevators is a great idea for safety. Safe in room gives us peace of mind for our valuables. Easy access to train station is very accommodating. Restaurant in the hotel helped save travel time (and it was delicious too).
Disliked: No refrigerator in room. We like to bring fruit and yogurt, and also keep leftovers.

Fabulous

Exceptional

old and expencive

Liked: breakfast good , old room
Disliked: no smoking rooms only, no terrace, no wondow

Pleasant

Liked: Booked here for week when visiting New York for the first time. Positives: # Clean Hotel # Cleaning staff were excellent as the room was immaculate each evening we arrived back # The guys working at concierge were always in good humour and were very nice # Bathroom was good, bedroom was huge. Bed & pillows very comfortable # New Jersey Transit & Path Trains available to Manhattan, between 16 and 30 minute commute which was excellent and only 2 minutes walk # Several shops and cafes close by with cheap breakfast options (the cafe in the gateway to the train station is a great option # Wifi was excellent # Several bars, restaurants only minutes walk from the front door
Disliked: Negatives # Several of the staff on the front desk require immediate training in public relations as they seem unable to liaise with paying customers, and almost have a certain negative attitude that I would not allow staff portray. Especially an internationally renowned hotel....... # Some people might find the local area a little intimidating as there are many homeless people close by, however we did not have any issues and felt totally safe for the whole week. # No breakfast included in the price Would I stay here again, yes definitely would. However, the hotel manager should retrain the front desk staff on how to deal with the public as this was the only major negative I could fault on our stay.

Exceptional

Liked: The staff was very friendly and helpful. They made the entire stay memorable for me. The beds were super comfortable and the room was nice and clean. We used the business center and baggage hold while we were there and both were great.
Disliked: The only thing that I can think of that was displeasing was that a very loud train woke me up early Sunday morning, but the hotel is right beside the station so that's expected.

Best hotel in Newark.

Liked: Location very close to The Prudential Center and Penn Station, cleanliness, excellent friendly staff, close parking in the attached garage. Loved being able to take the walkways inside the Gateway to Prudential instead of walking in the rain. Will definitely stay there again.
Disliked: Parking was a little expensive and no fridge.

Good

Disliked: Only issue was finding random strands of head hair throughout the room during my stay. Look on a pillow, see a strand of hair. Taking a shower and look at a bath towel, see a strand of hair. Lift up the comforter, see a strand of hair. This occurred on both nights of my stay so that was a minor annoyance. Everything else was great!

The room was big, service...

Liked: The service was good, and early check in was given also a late checkout. Excellent free shuttle service to the airport. close to the path rail line to New York trade centre.
Disliked: The bath plug did not work making it unable to be used as a bath