Hilton Mystic Guest Reviews
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|1.8 miles from Mystic centre|
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Bobby and Carol S, Long Island, NY Mon, 5 March 2012
The overall stay at the Mystic was quite impressive. The staff was friendly and professional at the front desk. We had a 3 day stay and on our first day we had a problem in our room late that night with the heating system. We reported to the front desk and they were on the problem right away. Then, unfortunately, they replaced the heating unit but the problem was a little more than they expected it, so we were accommodated to another room right next door to our room, which was wonderful - the service was quick and efficient. The rooms were clean, the bathrooms were clean; fresh linen was wonderful. The location of the hotel is great - it's right in the heart of everything you need. We would highly recommend this hotel and rate it excellent. Thanks once again for our great wonderful stay - would come again :o) Mr.& Mrs Sain
Liked: Corrected in a timely manner
Disliked: First night
Anonymous Thu, 23 March 2023
Would go back, just no...
Liked: This property was very nice and well kept! lots of great areas to hang out and relax. Fire-pit area was fantastic!
Disliked: Breakfast buffet was terrible. The food was not fresh and everything was cold. our service was pleasant and our waitress was very nice. The Hilton should work to make their breakfast up to the level of the rest of the hotel.
Janine Thu, 23 March 2023
could?ve been better
Liked: it was well decorated and conveniently located
Disliked: dust in room , beds full size not queens I paid over $200 per night to be uncomfortable in a dusty room , parking lot so dark
Roger Mon, 20 March 2023
Liked: Location for what we wanted to do
Janine Mon, 20 March 2023
Lloyd Sun, 19 March 2023
Heather Thu, 16 March 2023
Anna Wed, 15 March 2023
Not what we were expecting
Liked: We were within walking distance of all of our locations. The staff was very welcoming. We loved the restaurant that was in the hotel it had great food.
Disliked: When we got there they did not have our booking and when they gave us a room it was right next to the pool so we were up all night and morning hearing kids scream. The air conditioning was also very loud and did not work properly.
Lorraine Mon, 13 March 2023
Steven Sun, 12 March 2023
Samantha Sat, 11 March 2023