Hilton Mystic

The overall stay at the Mystic was quite impressive. The staff was friendly and professional at the front desk. We had a 3 day stay and on our first day we had a problem in our room late that night with the heating system. We reported to the front desk and they were on the problem right away. Then, unfortunately, they replaced the heating unit but the problem was a little more than they expected it, so we were accommodated to another room right next door to our room, which was wonderful - the service was quick and efficient. The rooms were clean, the bathrooms were clean; fresh linen was wonderful. The location of the hotel is great - it's right in the heart of everything you need. We would highly recommend this hotel and rate it excellent. Thanks once again for our great wonderful stay - would come again :o) Mr.& Mrs Sain

Liked: Corrected in a timely manner
Disliked: First night

Mediocre and not what I...

Liked: Good check in staff at the front desk, location.
Disliked: Operations manager Heather was rude and unhelpful when notified multiple times our room was not turned down, mold in bathroom, loose electrical connections, broken iron, peeling wallpaper.

Not worth price

Liked: Location
Disliked: Few amenities

Pool had too many children...

Liked: Nice lobby, friendly staff
Disliked: Bathroom was small and hallway closet outside bathroom, too crowded overall and too small

Exceptional

Good

Nice Hilton for a brief...

Liked: Decor and friendliness of staff.

Superb

Superb

Good