The view from our room was amazing even though we were only on the 4th floor. Had a perfect view of NYC. We were only there for one night to see a show but overall the experience was great. I would just never use their shuttle service again if I ever returned.

Liked: The room was amazing and the view was fantastic. Plus, the staff was very courteous when we first arrived - they even called to make sure our room was satisfactory about 10 minutes after we checked in.
Disliked: Used their shuttle to our show and ended up standing out in the cold for 45 minutes trying to catch one to get back. The person never parked in the same spot so even though we were first in line 3 times, we didn't run fast enough to make it. Tried to call the hotel and couldn't get through.

I booked to go see a Giants game. I understand the devastation of huricane Sandy but I called ahead 3 days and was told that they had power heat and no issues. I arrived on Sunday to find out they had no power and no heat. I am just upset that I drove 300 miles to find out I was lied to. They did not even offer to give me a discount.

Liked: Nothing.
Disliked: I don't expect to be lied to.

I will love to be...

Liked: Not too far from American Dream Mall
Disliked: It's perfect for my family.

Exceptional

Superb

Liked: I like everything comfy bed, clean sheets, awesome water pressure in the shower etc... . The room had a wireless charger on the table in case you need to use a charger compatible with Android and IPhone and the city view.

Exceptional

Liked: The room was beautiful! I loved the complete setup, it looked like a small studio apartment .. nice city view as well!

Superb

Very poor

Superb

Liked: Cleaning person was very helpful
Disliked: Front desk upgraded to a room with a more excellent view which was very thoughtful.

Book here ASAP

Liked: everything about this place was great, to the location right next to American Dream mall all the way to the views you get right outside the window. Even has a huge flatscreen TV where you can buy movies that are just being released too. Water was exceptionally Hot we loved it.
Disliked: I paid extra for breakfast but since there?s a pandemic there was no breakfast being served and I was not given a refund for the difference. However there is a Starbucks there with great staff. You have to use Cash only too which is counterintuitive because cash is more dirtier than a credit card.

Exceptional