The view from our room was amazing even though we were only on the 4th floor. Had a perfect view of NYC. We were only there for one night to see a show but overall the experience was great. I would just never use their shuttle service again if I ever returned.

Liked: The room was amazing and the view was fantastic. Plus, the staff was very courteous when we first arrived - they even called to make sure our room was satisfactory about 10 minutes after we checked in.
Disliked: Used their shuttle to our show and ended up standing out in the cold for 45 minutes trying to catch one to get back. The person never parked in the same spot so even though we were first in line 3 times, we didn't run fast enough to make it. Tried to call the hotel and couldn't get through.

I booked to go see a Giants game. I understand the devastation of huricane Sandy but I called ahead 3 days and was told that they had power heat and no issues. I arrived on Sunday to find out they had no power and no heat. I am just upset that I drove 300 miles to find out I was lied to. They did not even offer to give me a discount.

Liked: Nothing.
Disliked: I don't expect to be lied to.

Exceptional

Awesome, amazing, and great!

Liked: The staff and the location was great for us! We had great time... the food and drinks were amazing. we will book this hotel again in the future when we decide to visit this area. If your looking for a hotel with a warm feeling and people that are respectful and helpful. Hilton by the Meadows is the place for you.....

Pleasant

Liked: Coffee machine was good and the beds were soft.
Disliked: There's not fridge which is weird for a hotel.

My daughter said that if...

Liked: Clean room, shuttle to train station.
Disliked: None.

Exceptional

Okay

Liked: I had trouble with my room in the beginning, but was able to switch and staff handle this situation wonderfully.
Disliked: The shuttle system leaves a lot to be desired, long wait time, not organized as far as train station/plaza pickup & drop off and our driver had a very poor attitude. The restaurant on the property also left a lot to be desired, my wife and I showed up to have a drink, the bar area was full, but the hostess said we could sit in the lounge section, she gave us a bar menu and sat us there. We waited for about 15mins in which time no one acknowledged us or took our drink order so we ended up leaving to go to another establishment.

Very good

Liked: Room was nice, easy to check in and out.
Disliked: No fridge, no microwave in room. No information booklet about hotel services or surrounding attractions. Breakfast not included.

Exceptional

Very comfortable

Liked: I liked everything, The staff was very nice. The rooms very comfortable
Disliked: The cleaning of the bathrooms was not as good as I would have liked