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OVERALL AVERAGE SCORE:
VERY GOOD (4.9 out of 5)
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| 3.4 miles from East Rutherford centre |
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Jessica, Old Lyme, CT Sat, 8 December 2012
The view from our room was amazing even though we were only on the 4th floor. Had a perfect view of NYC. We were only there for one night to see a show but overall the experience was great. I would just never use their shuttle service again if I ever returned.
Liked: The room was amazing and the view was fantastic. Plus, the staff was very courteous when we first arrived - they even called to make sure our room was satisfactory about 10 minutes after we checked in.
Disliked: Used their shuttle to our show and ended up standing out in the cold for 45 minutes trying to catch one to get back. The person never parked in the same spot so even though we were first in line 3 times, we didn't run fast enough to make it. Tried to call the hotel and couldn't get through.
Jesse A, Hooksett NH Wed, 7 November 2012
I booked to go see a Giants game. I understand the devastation of huricane Sandy but I called ahead 3 days and was told that they had power heat and no issues. I arrived on Sunday to find out they had no power and no heat. I am just upset that I drove 300 miles to find out I was lied to. They did not even offer to give me a discount.
Liked: Nothing.
Disliked: I don't expect to be lied to.
Anonymous Thu, 13 August 2020
Superb
Liked: Good experience
Disliked: Nice and clean
Jennifer Tue, 11 August 2020
During my stay I can...
Liked: It is a really good hotel, the locations is very good, and all the facilities are really goo.
Michael Tue, 28 July 2020
Very comfortable
Liked: Great location and very comfortable bed .
Disliked: Comfortable bed
Harold Thu, 23 July 2020
Exceptional
Liked: Spacious room
Disliked: They overcharged me $213 on one card with a $50 holding fee
My other card was they charged me $50 more Why????
Full total 263.00 why?????
Lena Thu, 23 July 2020
Very good
Liked: Room was very clean, however but no one came the next day to change our bedding. We slept with the same bedding. I had to call room service for towels for the next day.
Disliked: no one came the next day to change our bedding. We slept with the same bedding. I had to call room service for towels for the next day.
Mustafa Sat, 18 July 2020
Good
Crystal Thu, 16 July 2020
Exceptional
Gisela Wed, 8 July 2020
Exceptional
Stephen Tue, 7 July 2020
Superb
Liked: Overall cleanliness.
Disliked: Squeaking bed.
Phillip Tue, 30 June 2020
Very good
