The view from our room was amazing even though we were only on the 4th floor. Had a perfect view of NYC. We were only there for one night to see a show but overall the experience was great. I would just never use their shuttle service again if I ever returned.

Liked: The room was amazing and the view was fantastic. Plus, the staff was very courteous when we first arrived - they even called to make sure our room was satisfactory about 10 minutes after we checked in.
Disliked: Used their shuttle to our show and ended up standing out in the cold for 45 minutes trying to catch one to get back. The person never parked in the same spot so even though we were first in line 3 times, we didn't run fast enough to make it. Tried to call the hotel and couldn't get through.

I booked to go see a Giants game. I understand the devastation of huricane Sandy but I called ahead 3 days and was told that they had power heat and no issues. I arrived on Sunday to find out they had no power and no heat. I am just upset that I drove 300 miles to find out I was lied to. They did not even offer to give me a discount.

Liked: Nothing.
Disliked: I don't expect to be lied to.

I was disappointed being that...

Liked: Sheets and bed were clean
Disliked: The room looked old no up to date tv or usb ports They need to renovate the place looks old and not modern

Good

Liked: Beds were soft and comfy view was nice
Disliked: Website said there was a pool and there wasn't.... Maybe a microwave in the room would be nice

Because we were visiting NYC...

Liked: Beds were comfy, free parking. Proximity to NYC and free shuttle to train station
Disliked: Staff many of them were very rude.breakfast were not very good. Not in the best location if you want to walk around. No pool. Did I mention the rude staff.

Exceptional

Passable

Liked: Most staff never bothered except for Meeza, the AM shuttle driver can't remember his name and Anny. Anny would always strike a conversation.
Disliked: The staff at Starbucks VERY RACIST

Good

Disliked: The elevators could have been working. When we arrived everyone was trying to use the elevators and none of them were working

Good

Good

Liked: Continental breakfast.
Disliked: Difficulty getting picked up from Meadowlands following concert.

Good