The view from our room was amazing even though we were only on the 4th floor. Had a perfect view of NYC. We were only there for one night to see a show but overall the experience was great. I would just never use their shuttle service again if I ever returned.

Liked: The room was amazing and the view was fantastic. Plus, the staff was very courteous when we first arrived - they even called to make sure our room was satisfactory about 10 minutes after we checked in.
Disliked: Used their shuttle to our show and ended up standing out in the cold for 45 minutes trying to catch one to get back. The person never parked in the same spot so even though we were first in line 3 times, we didn't run fast enough to make it. Tried to call the hotel and couldn't get through.

I booked to go see a Giants game. I understand the devastation of huricane Sandy but I called ahead 3 days and was told that they had power heat and no issues. I arrived on Sunday to find out they had no power and no heat. I am just upset that I drove 300 miles to find out I was lied to. They did not even offer to give me a discount.

Liked: Nothing.
Disliked: I don't expect to be lied to.

Pleasant

Liked: Parking & breakfast were imcluded.
Disliked: The ac unit was not working properly & was extremely noisy. We did not sleep well. It was too hot. We were on the top floor of the hotel.

Hotel close to the MetLife...

Liked: Friendly staff, great free Wi-fi, Starbucks
Disliked: Stadium very close to MetLife Stadium but unable to walk to it

Good

Convenient but unkept and in...

Liked: Close to MetLife Stadium but, guests should know, canny walk from hotel to stadium. Costs $8.00/pp to go from hotel to stadium event.
Disliked: No amenities; no local area restaurants; room was not the cleanest; carpet on hotel room floor crumpled; hotel in need of major renovations

bad experience

Liked: location
Disliked: it looks that they are not doing maintenance anymore , one faucet was not working the sheets and towels smells bad the carpet looks a 100 years old and sticky it's too bad they have a good location but everything is too old in this hotel maybe the poor maintenance and bad cleaning is the main reason

Exceptional

Exceptional

Exceptional

It was overall a good...

Liked: The AC was good, covers were good & decor ambience was nice.
Disliked: The bathroom had stains on the bar supports at the sink vanity.