Superb

Liked: The beds were very comfortable
Disliked: The breakfast was very e expensive

Bad

Liked: I liked the room as there was 4 of us and we all got to stay in one room
Disliked: That the ac and all electrics turned off at 6 in morning so couldn?t sleep as it was so humid in the room, it took 37 days for my complaint to get a reply to it.

Pleasant

Very good

I think the house keeping...

Liked: Location Room was good for the three of us Staff were good at reception Face-left at lobby concierge staff were very helpful. Thank you Hilton
Disliked: The beds slightly squeaky and wobbly Perhaps the rooms toilets needs a revamp as looks tired a bet,may be the managements are planning to do so am not sure.

Exceptional

Exceptional

Family with baby & toddler...

Liked: Close to train station, good location. Room was ready upon early arrival. Baggage drop. Express check out, just drop keys into box. Room was clean and comfortable. Staff were friendly and helpful. Nice atmosphere. Cot provided for baby,
Disliked: Room needed a bit of maintenance - the whole set of plugs by the desk weren?t working so fridge, lamp and plug sockets for charging phones were unable to be used. Bed was really creaky (previous stay in a different room was fine!). These should be easily fixed now they?ve been reported. Would stay again though.

OVERALL STAY WAS VERY GOOD.

Liked: SPACIOUS ROOM, CENTRAL LOCATION VERY NEAR TO OXFORD STREET AND PADDINGTON & EDGWARE ROAD STATION AND BREAKFAST HAD SO MANY INDIAN OPTIONS. EGG PREPARATIONS WERE EXCELLENT.
Disliked: ELEVATORS NEED TO BE REFURBISHED.