Hilton London Metropole Guest Reviews
Write a review
Write a review
Suhaila Tue, 29 July 2025
horrible
Liked: location is the only good thing about this hotel
Disliked: the room are very small, check took very long, no toiletries in the toilet. we have to ask for everything. concierge are very slow , we wanted to check out and we were told to wait 15-30 minutes. one star is too much for this hotel never stay here again.
Faiqa Tue, 29 July 2025
Bad
Liked: Rude and unco-operative staff. Facility is run downWould give 0 stars if I could
Rouza Mon, 28 July 2025
Superb
Otis Mon, 28 July 2025
Exceptional
Jubrin Mon, 28 July 2025
Superb
Farrier Mon, 28 July 2025
Front of shop was beautiful...
Liked: Front of shop was beautiful and breakfast was amazing.
Disliked: Cleanliness
Anthi Mon, 28 July 2025
Comfortable executive room, location unparalleled
Liked: We arrived at 11:30 and we asked if our room was ready to check in. It wasn’t which was perfectly fine as we knew the check in time was at 15:00. The reception guy (Hady) gave us the option to pay for an upgrade to an Executive room which was available for immediate checking in with access to the executive lounge and breakfast (our initial booking did not include breakfast) and we are not regretting paying for the executive room. The room was on the 9th floor, spacious, clean, modern. The bed and pillows were very comfortable. We went to the Oasis Wembley concert on Friday and then on Saturday we went to Imagine Dragons at Tottenham Hotspur stadium which were both easily accessible by the Tube lines opposite the hotel. And Heathrow Express is only a 10-min walk.
Disliked: Breakfast at the main restaurant could be improved in terms of variety and quality. The Executive lounge had a big variety of drinks but it wasn’t open 24/7. More snacks and fruit could have been included too, there was no finger food, no wraps, no canapés etc There were only nuts, chips, cookies and apples.
Agostinho Mon, 28 July 2025
Exceptional
Liked: Shower water stayed hot the entire time. Pressure was consistent, and there was a small shelf inside to hold my products—often overlooked in budget stays.
Antonella Mon, 28 July 2025
Exceptional
Liked: hotel decor is simple yet tasteful. You can tell they pay attention to maintaining a clean and professional environment
Emanuel Mon, 28 July 2025
Exceptional
Liked: I liked that the bathroom was modern and had good water pressure. Everything was clean and well-stocked, including fresh toiletries and towels