Hilton Leicester

Bad

Disliked: Room was situated adjacent to a double door that was not ajar. Anytime someone entered or left the floor I heard the doors shut. Needless to say my complaints to staff were not addressed. I had no sleep

Unsatisfactory

Disliked: Carpet was heavily stained in many different places.Toilet was not connected to the wall!One lamp didn't work.The men's toilets in the reception area we're very dirty.

Not value for money at...

Liked: The staff
Disliked: No AC in the rooms the heat was almost unbearable

Abysmal

Liked: Not a lot!!!!
Disliked: No phone connected in the roomOnly 2 towels in a room for 4 people No USB port in the roomBreakfast was ridiculous. Kept running out of food. Spoke to the mango said Sunday is always busy. So if that’s the case then there should be enough for everyone. Breakfast was also a ridiculous price £18

Bad

Not enjoyable due to no...

Liked: Location idealCleanlinessRestaurant staff great for breakfast
Disliked: Bed uncomfortable Bar and waiting staff miserable Food over pricedEmail request confirmed low floor but not carried outNo water in room

Very good

It was a nice hotel,...

Liked: The rooms were nice and comfortable, breakfast was great and pool was good
Disliked: Found evening reception staff unhelpful and didn’t know what they were doing seemed very confused. Kept getting room number wrong whilst trying to book breakfast even when pointed out he argued it wasn’t the wrong room number and charged us twice staff in morning admitted he had put wrong room number still Awaiting refund.

Good