Hilton Leicester Guest Reviews
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Write a review
Anonymous Mon, 7 July 2025
Bad
Disliked: Room was situated adjacent to a double door that was not ajar. Anytime someone entered or left the floor I heard the doors shut. Needless to say my complaints to staff were not addressed. I had no sleep
Bryan Sun, 6 July 2025
Unsatisfactory
Disliked: Carpet was heavily stained in many different places.Toilet was not connected to the wall!One lamp didn't work.The men's toilets in the reception area we're very dirty.
Lee Sun, 6 July 2025
Not value for money at...
Liked: The staff
Disliked: No AC in the rooms the heat was almost unbearable
Coombes Sun, 6 July 2025
Abysmal
Liked: Not a lot!!!!
Disliked: No phone connected in the roomOnly 2 towels in a room for 4 people No USB port in the roomBreakfast was ridiculous. Kept running out of food. Spoke to the mango said Sunday is always busy. So if that’s the case then there should be enough for everyone. Breakfast was also a ridiculous price £18
Manhal Sat, 5 July 2025
Bad
Melanie Wed, 2 July 2025
Not enjoyable due to no...
Liked: Location idealCleanlinessRestaurant staff great for breakfast
Disliked: Bed uncomfortable Bar and waiting staff miserable Food over pricedEmail request confirmed low floor but not carried outNo water in room
Pauline Mon, 30 June 2025
Very good
Ria Sun, 29 June 2025
It was a nice hotel,...
Liked: The rooms were nice and comfortable, breakfast was great and pool was good
Disliked: Found evening reception staff unhelpful and didn’t know what they were doing seemed very confused. Kept getting room number wrong whilst trying to book breakfast even when pointed out he argued it wasn’t the wrong room number and charged us twice staff in morning admitted he had put wrong room number still Awaiting refund.
Jacinta Tue, 24 June 2025
Good
Paul Tue, 24 June 2025
Overall really friendly staff, the...
Liked: The gym, swimming pool, location
Disliked: could have been a little cleaner our room as one of teh cupboards had not been cleaned out and had a load of rubbish in it and the shower was not as clean as it could have been