Hilton Leicester

Exceptional

Liked: This was an amazing stay. The room was lovely and big and had a bath. The facilities were excellent, which included gym, swimming, sauna and steam room. The food was delicious aswell.

Bad

Okay stay

Liked: Friendly staff in a good location
Disliked: I believe the hotel is due to be made into a Double Tree and I think the freshen up is long overdue. My room was ok but looked out onto some kind of service area with cages of laundry, with the curtains open there was zero privacy so that wasn’t great. The hotel has a lot of rooms and seemed to struggle at breakfast with the limited space and coffee machines.

Passable

Exceptional

Exceptional

Very poor

Liked: They gave us an uncleared room, checked out by a guest and not cleaned

Exceptional

Very good