Loved this hotel and plan to stay there again when visiting NYC. Close to theater district!

Liked: Staff was friendly, fitness room excellent, room clean and comfortable
Disliked: Absolutely none

Great location

Liked: Room is really clean

Exceptional

Pleasant

Liked: Besides the fact that outside the hotel the street is disgusting, just few steps away you have the subway, Macys and other great shops.
Disliked: The hotel is old and needs serious renovation. Everything looks and smells old. According to Booking.com our room should have been 60 m2, it was not even 40 m2. This street is dirty and are many homeless, I know it's NYC, but this is the worst street in the area.

Perfect spot in NYC

Liked: Nice staff, worth the extra money for a city view

Passable

Exceptional

Liked: Perfect location. Right next to train station. Across the street from Macy's. Drug store very close.

Very good

Very Good

Liked: The Location is everything. Subway station 10 meters awayThe room was very clean and well equipped. They have full cleaning service upon request which is unusual due Covid, most hotels do not offer that. The staff was extremely friendly and helpful.
Disliked: The design is a bit old but it doesn?t really matter.

Fantastic Stay! Would definitely stay...

Liked: The staff was incredible. The gentleman that checked us in was so friendly. He offered a great option for brunch. We were able to check in really early which was super helpful. People even remembered us as we came in and out and engaged in conversation--asking us how our day was going, etc. Really super friendly and helpful. They provided water bottles for us when we asked. They went above and beyond to make our stay really great.
Disliked: Everything was great. There was nothing to complain about.