Very convenient location, and very...

Liked: The staff were helpful, pleasant, and quick to provide assistance.
Disliked: Charging for what are standard amenities most places, Wifi, a bottle of water, and breakfasts are pretty much complementary at most of the mid-range hotels I've stayed at in the past 5 years. Everybody knows they're paying for those things in the room rate, but room costs at this establishment were no less than what I'm accustomed to. To have to pay additionally for piddly things normally included was annoying. Linen changes and room cleaning only after five days of occupancy, or upon special request, may reflect labor constraints caused by COVID, but no trash pick-up and replacement of drinking cups on a daily basis can make a room pretty squalid pretty quick - especially when the drinking vessels are paper. Finally, get the ice machine on the 4th floor fixed.

Pleasant but could have been...

Liked: The location was convenient and close to the events we were in town for. The staff members were very nice.
Disliked: The WiFi was terrible. It took several tries to get on to the WiFi, and you could hardly get any 5G service if you couldn't access the WiFi. I also noticed that the shower/tub was a little rough. The tub had several chips, and the shower curtain was torn in several spots near the rings that hold it up. Also, the toilet was super low to the ground, which makes it tricky to use for people who are over 6 ft tall. Also, we noticed that the toilet seat was put on crooked. Paying $15 for a relatively low quality breakfast buffet seems a little steep. I felt it was the same quality as a complimentary buffet at a Hampton Inn.

Superb

The room had a bad...

Liked: The bus that takes you to the mall
Disliked:  The room was connected and I can hear my neighbors talking on the phone screaming at each other.  it was terrible.

Good

Very good

Bad

Passable

Liked: rooms very nice and clean
Disliked: they elevator key thing

All good. Would do it...

Liked: Breakfast had a lot of variety but coffee was awful
Disliked: Coffee