Hilton Garden Inn Times Square Guest Reviews
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|0.7 miles from New York City centre|
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Cecilia Tue, 24 June 2014
I could say it was a bit pricy, but considering that this is Manhattan it should go without saying that any decent hotel will be expensive, so I will not count that as a negative point. Among the positive points: it is in a great location, the room was very clean, the beds were extremely comfortable, the staff was friendly (so much so that the bellman practically grabbed the luggage cart out of my hands when he saw me starting to push it, because he wanted to help me with it...of course, I'm sure the fact that me doing it myself meant that he wouldn't get a tip had nothing to do with it - ha, ha!). I can't think of anything negative to say, and I would definitely recommend this hotel.
Liked: Nice clean rooms; great location; friendly staff.
Donna W, Doylestown Tue, 22 January 2013
Liked: Friendly staff; good sized rooms.
Holly M, Sioux City Fri, 1 June 2012
I loved this hotel and the perfect location - it was to everything that we wanted to do in New York City for the weekend. Staff were very attentive and Larry was wonderful at making suggestions for restaurants nd tours. Would come back again in a heart beat.
Liked: Location; staff; room accommodations and cleanliness.
Disliked: First night the shower just took quite a bit of time to heat up.
Moshe Thu, 15 November 2018
Excellent location and very comfortable...
Liked: The hotel location is excellent.
The room was very nice and quiet.
The team was ready to assist
Robert Thu, 15 November 2018
Anonymous Tue, 13 November 2018
Liked: Location and friendly staff
Blair Mon, 12 November 2018
We were super happy with...
Liked: We were greeted at reception with a bottle of wine and a room upgrade because it was our anniversary
Disliked: The restaurant was subpar
Charles Mon, 12 November 2018
Anonymous Mon, 12 November 2018
Carly Sat, 10 November 2018
Liked: Location and the bellman were kind.
Disliked: Black mold in the bathroom. Snack shop was not adequate. They ran out of alot of items including plates.
Shevy1 Thu, 8 November 2018
Not satisfactory at all!
Liked: The only thing I liked about this hotel was the fact that it was so close to Times Square
Disliked: There was a water cut that we were not notified about until after it happened. We are supposed to be notified of this early but we left our hotel room in the morning after breakfast and returned at 2am and there was a notice then saying that the water is off. It was brown color liquid coming out of the taps. The hospitality was sub-par (there is a reason America is not known for hospitality and tourism). Breakfast was sub-par. Overall you are basically paying just to be close to Times Square. Nothing else. Will never be staying at this hotel again!
Jene Wed, 7 November 2018
Did not have a great...
Liked: No the blanket was!!there was told there wold birthday package and there wasn't.
Disliked: Everything!!had to pay for parking,breackfeast was terrible.
Luis Wed, 7 November 2018