Hilton Garden Inn Times Square Guest Reviews
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|0.7 miles from New York City centre|
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Cecilia Tue, 24 June 2014
I could say it was a bit pricy, but considering that this is Manhattan it should go without saying that any decent hotel will be expensive, so I will not count that as a negative point. Among the positive points: it is in a great location, the room was very clean, the beds were extremely comfortable, the staff was friendly (so much so that the bellman practically grabbed the luggage cart out of my hands when he saw me starting to push it, because he wanted to help me with it...of course, I'm sure the fact that me doing it myself meant that he wouldn't get a tip had nothing to do with it - ha, ha!). I can't think of anything negative to say, and I would definitely recommend this hotel.
Liked: Nice clean rooms; great location; friendly staff.
Donna W, Doylestown Tue, 22 January 2013
Liked: Friendly staff; good sized rooms.
Holly M, Sioux City Fri, 1 June 2012
I loved this hotel and the perfect location - it was to everything that we wanted to do in New York City for the weekend. Staff were very attentive and Larry was wonderful at making suggestions for restaurants nd tours. Would come back again in a heart beat.
Liked: Location; staff; room accommodations and cleanliness.
Disliked: First night the shower just took quite a bit of time to heat up.
Kim Mon, 4 May 2020
Anonymous Tue, 31 March 2020
Daveanand Tue, 17 March 2020
Anonymous Mon, 16 March 2020
Liked: The location!
Disliked: The staff was terrible! I guess because it?s New York then you can expect friendly staff. The manager was rude when I inquired about a situation that happened with my room.
Deborah Mon, 16 March 2020
Liked: Everything, Real treat to stay in. I had booked the Galivant for the duration and it is a total letdown. Next time il stay at the Hilton Gardens, wonderful, Great Value, spotlessly Clean, Huge King Size bed, large Room, Love it.
Disliked: ?Absolutely Great, Highly recommend. Spotlessly Clean. Comfortable. Great location.
Anonymous Sun, 15 March 2020
Sean Sun, 15 March 2020
Surprisingly very good with the...
Liked: The lobby breakfast area is utilitarian. But the rest of the hotel exceeded expectations. Staff are so laid back and friendly. Nothing is trouble to them to make you comfortable. The Bedroom was quiet for NYC. The room was very well equipped, safe, coffee, microwave, mini fridge, clock radio, TV and very good en-suite bathroom with good towels.
Disliked: The breakfast is better than you pay for but I would eat our next time
Devinair Fri, 13 March 2020
Karen Fri, 13 March 2020
Liked: The bed was very comfortable
Disliked: The front desk Alexandria was not a pleasant person
Jennifer Fri, 13 March 2020
Liked: Staff was very friendly and helpful from front desk to maid service. Great location, close to subway, full grocery store, restaurants, and basically anything you could need! Great place to stay with kids. Rooms are decently sized, like a typical hotel room size. Very clean!
Disliked: Some trouble with the air con working properly but not a big deal. Basically no complaints!