Hilton Garden Inn Times Square Central

Exceptional

My Wife and I will...

Liked: Best Happy Hr in All the Hotels in New YorkGreat selection of Food Wine and SpritsGreat Service and Repor with the Staff
Disliked: Everything was Wonderful

Passable

They were accommodating but not...

Liked: Close to everything.
Disliked: Out dated. Had rust all over shower. Didn’t have any big towels for after showering. I asked for city view and all I seen was office buildings. Need to be more specific about that

Passable

Liked: Mold in the shower, pillows flat and mattress rock solid.
Disliked: Cleaning lady was exceptional. Front staff also amazing.

Exceptional

Rude man a front desk...

Liked: Nice beds and air conditioning
Disliked: I didn't sleep well. Too much noise door slamming next door. Music with bass vibration outside

good location

Liked: The location is really good, the check in process was fast . they have luggage storage for you when you check out , which is great . the guy at the door helped us order a taxi to the airport .
Disliked: When we arrived no one helped us with the luggage that we had to carry them to the lobby for check in, they didin't provide water in the room that you had to go down at the reception to ask for water . There was no hot water for shower we had to call maintenance they told us it take time to get hot water which took almost everytime 30 min or more for hot water, crab and go for each room per day 10$ but most of the stuff is very expensive either 8 $ 6$ or 12$ so you won't be able to use 10$ either to pay extra , i recommend to add stuff with these prices 6$ 4 $ . the room is small you barely can storage your luggage .

Exceptional