Hilton Garden Inn Phoenix Downtown Guest Reviews
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|0.2 miles from Phoenix centre|
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Joe Sat, 23 January 2021
Nick Sat, 23 January 2021
Wade Sat, 23 January 2021
A complete and utter nightmare.
Liked: Clerk was very rude. Mandatory deposit of 40 dollars
Disliked: Ugly smelly room terrible bathroom.
Aarran Fri, 22 January 2021
Adrienne Fri, 22 January 2021
Liked: The staff was friendly
Disliked: Parking. We were given the option to either pay $18 a day at the garage across the street or come downstairs and pay street parking every two hours. I understand valet is closed due to parking but maybe work something out with the city garage and let hotel guests park for a better rate. Luckily we weren?t in the room much .
Andrei Fri, 22 January 2021
Liked: Great location, really nice building. They gave me a corner room with lots of windows with a great view.
Disliked: There wasn?t any tea or coffee in the room and when I called about empty paper cups for my tea they forgot to bring it to me- so I had to go downstairs on reception to get it.
Cynthia Fri, 22 January 2021
Liked: Loved that it?s close to arenas, in the center of Phoenix, and very quiet despite being downtown. Friendly staff! Very clean despite of COVID-19.
Disliked: You have to pay for parking, around $12-$18 a day in a nearby parking garage or if not parking meters. Maybe a discount parking voucher should be given for staying at this hotel. Other than that great!
Anonymous Fri, 22 January 2021
Dodson Fri, 22 January 2021
Leonia Wed, 20 January 2021
it was a great experience...
Disliked: My room was near the ice machine and we were woken up twice in the middle of the night by guests getting ice