Good

Exceptional

Good

Liked: The staff worked hard to make us comfortable.
Disliked: Inclement weather caused a power outage. We had no hot water, TV, internet. We stayed two nights, but we're not offered a discount of any kind.

Exceptional

Liked: New facility centrally located. While we there, the region experienced a major snow storm. Staff was outstanding in service and meeting our needs. We will be back.

Fabulous

Liked: The bed was very comfortable and despite being near the road the room was quiet.

Passable

Liked: I would like my 35 dollar deposit back then I will finish your survey Thank You Lisa Elkins

Great location. Friendly staff. Nice...

Liked: Reception was awesome. I requested a room change and one of the front desk team members brought me a new key for the new room. I didn?t have go back down. Much appreciated. Waitresses were very friendly helpful and attentive. Room was very comfortable. I felt safe.
Disliked: The floor in my room was very sticky with shoes on. Must be the cleaner they used or the type of flooring. I know they would have come to mop but I just didn?t want to bother anyone. I dealt with it by putting towels down. Bedside lighting was awkward. A hanging lamp on one side I could barely reach. And a blinding spotlight on the other. I think matching lamps would be better. The noise from some kind of equipment was a bit loud. The first room they gave me was so loud and vibration was unbearable that?s why I requested the change. The second one was better and acceptable. I was on the 5th floor. I didn?t expect to pay for breakfast.i just assumed my room included breakfast like most hotels I have stayed in. Maybe that is changing. First time traveling in 2019. But was a last minute reservation and location was perfect. I was thankful they had a restaurant since I don?t know my way around. Was very convenient Ok food. Very friendly service.

Exceptional

Comfortable, easy access, clean, but...

Liked: Very friendly staff. Decor = are we back in the 70?s? Not my cup of tea, but okay. We ate in the restaurant. It was very bright in colors and lighting. I prefer a little less light and a lot more ambiance when it comes to eating dinner with my spouse. We would stay again, but skip eating in the hotel. The food was good, but the decor and lighting - not so much.
Disliked: See above