I would highly recommend staying at the Hilton Garden Inn Chelsea. Friendly staff; nice location; room was clean, roomy and comfortable.

Liked: Location; cleanliness of hotel and rooms; friendly staff.
Disliked: None.

Clean, bright and convenient hotel.

Liked: Close to everything.

Comfortable

Liked: It was wonderful quiet
Disliked: What’s not 2 like

I won't stay at any...

Liked: Location is really convenient.
Disliked: No body wash available and bar soap wasn't provided; I had to go to front desk for soap. Many buttons on the elevator were missing or falling off. Hotel room smelled like urine.

Outstanding Customer Service

Liked: Front desk staff were exceptional. Room was clean and spacious Location was good.
Disliked: The breakfast buffet was nice but somewhat overpriced although maybe not so considering it is NYC.

Poor

Disliked: Hotel building. Lobby. Elevator.

Superb

Exceptional

Liked: The facilitys were clean, the personal were very attentive and kind our room was just perfect clean, comfortable and with a beautiful ciy view.. Breakfast had a variety of things to pick to eat very complete and its personal very kind and humble makes you feel like home. Location was great, Subway station very close and if you just want to explore New York and like to walk there's no problem with that places are pretty close
Disliked: No complaints at all

I would stay at another...

Liked: The room was very clean. It was quiet. Staff was helpful.
Disliked: Did not feel safe at night. Garbage on street

Passable

Good

Liked: Staff were very professional and helpful Location great walking distance to restaurants
Disliked: Room very small