Hilton Garden Inn Chelsea Guest Reviews
Write a review
Write a review
Angelita, Fredericksburg, visiting Taj Lounge New York
I would highly recommend staying at the Hilton Garden Inn Chelsea. Friendly staff; nice location; room was clean, roomy and comfortable.
Liked: Location; cleanliness of hotel and rooms; friendly staff.
Disliked: None.
John S, Boston, MA
Clean, bright and convenient hotel.
Liked: Close to everything.
Bennett Tue, 8 July 2025
Exceptional
Pablo Tue, 8 July 2025
Superb
Niyyah Mon, 7 July 2025
Run down raggedy Hilton. Money...
Liked: Property 20min walk from port authority. Room has a microwave and fridge.
Disliked: 24 floor building with only 2 elevators. Then the elevator breaks down. Only 1 elevator 24 floors crazy. Building is humid as hell. Day before check out they disconnect your wifi. Comp breakfast is cereal, juice and pastries nothing else not even bacon unless you pay extra. Hotel Store is charging $10 for ice cream. Money hungry and rundown.
Gregor Mon, 7 July 2025
Was what I expected and...
Liked: Breakfast was good and reasonably priced
Disliked: Lobby and entrance was cluttered and felt dirty - may just need a new coat of paint.
Max Sun, 6 July 2025
Great location and good value
Liked: Amazing location in the heart of Midtown manhattan. This really made the stay for us. Also, personnel at breakfast was very friendly.Nice to have breakfast included, albeit a bit basic.Rooms were clean and a good size especially for NYC
Disliked: Hotel is quite old and the rooms show their age. A/C unit is too close to the bed so it’s freezing cold even if you put it on 23C.
Zahra Sun, 6 July 2025
Great when on a budget
Liked: Housekeeping were great, bathroom looked immaculate after cleaning every morning. I liked the size of the double beds very big and comfortable.
Disliked: It looked a bit run down especially the hallway, needs to be renovated. Didn’t like that there wasn’t a shower only a bathtub.
Shivani Sat, 5 July 2025
Exceptional
Shivani Sat, 5 July 2025
Exceptional
Liza Sat, 5 July 2025
Very good
Liked: The staff specially Maria the lady cleaner assigned at the 11th floor
Disliked: The breakfast and the aircon wjich sound so noisy when turned on and foul smell coming out of it (9th floor)
Natasha Sat, 5 July 2025
Great location but I'll go...
Liked: Breakfast was just yogurt fruit and coffee or you can pay for something more.
Disliked: There was only 1 elevator working at a time for 500 people i was on the 12th floor so I had to go up and down the stairs just to get in and out. To get on an elevator it would take atleast 20 minutes ridiculous. Lobby had no ac.