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Hilton Garden Inn New York/Manhattan-Chelsea eeef - (855) 270-4339
Hilton Garden Inn New York/Manhattan-Chelsea, 121 West 28th Street, New York, NY -(855) 270-4339
Area: Chelsea Area
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BOOK ONLINE OR CALL - (855) 270-4339
4
HOTEL RATING: 
VERY GOOD
4 out of 5 (2324 Ratings)
1.9 miles from New York City centre
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
Within walking distance of many popular Manhattan attractions this Chelsea hotel is in the city's flower district and has spacious accommodations furnished with all the latest technologies. Area attractions including Madison Square Garden and the Empire State Building can be found only a short walk from the Hilton Garden Inn New York/Chelsea. The Javits Convention Center as well as Times Square are also nearby. The 100% non-smoking Chelsea Hilton Garden Inn provides guests with a delicious on-site restaurant which serves breakfast. Guests at the hotel can also enjoy free wireless internet access along with in-room microwaves refrigerators and flat-screen TVs.

Check-in time: 15:00   Check-out time: 12:00
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1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Wheelchair accessible
` On-site parking
` vending machine
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` French
` Italian
` Korean
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Chinese [Cantonese]
` Ticket services
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)

Hilton Garden Inn New York/Manhattan-Chelsea Guest Reviews

Overall Average Score: 
Very Good (4 out of 5)

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5

Exceptional - 5 out of 5

Angelita, Fredericksburg, visiting Taj Lounge New York Mon, 21 November 2016

I would highly recommend staying at the Hilton Garden Inn Chelsea. Friendly staff; nice location; room was clean, roomy and comfortable.

Liked: Location; cleanliness of hotel and rooms; friendly staff.
Disliked: None.

5

Exceptional - 5 out of 5

John S, Boston, MA Thu, 23 August 2012

Clean, bright and convenient hotel.

Liked: Close to everything.

5

Exceptional - 5 out of 5

Anonymous Tue, 3 October 2023

Comfortable

Liked: It was wonderful quiet
Disliked: What’s not 2 like

2

Disappointing - 2 out of 5

Arnold Tue, 3 October 2023

I won't stay at any...

Liked: Location is really convenient.
Disliked: No body wash available and bar soap wasn't provided; I had to go to front desk for soap. Many buttons on the elevator were missing or falling off. Hotel room smelled like urine.

5

Exceptional - 5 out of 5

Matthew Tue, 3 October 2023

Outstanding Customer Service

Liked: Front desk staff were exceptional. Room was clean and spacious Location was good.
Disliked: The breakfast buffet was nice but somewhat overpriced although maybe not so considering it is NYC.

1.5

Poor - 1.5 out of 5

Kargar Mon, 2 October 2023

Poor

Disliked: Hotel building. Lobby. Elevator.

4.5

Wonderful - 4.5 out of 5

Armands Mon, 2 October 2023

Superb

5

Exceptional - 5 out of 5

Christina Mon, 2 October 2023

Exceptional

Liked: The facilitys were clean, the personal were very attentive and kind our room was just perfect clean, comfortable and with a beautiful ciy view.. Breakfast had a variety of things to pick to eat very complete and its personal very kind and humble makes you feel like home. Location was great, Subway station very close and if you just want to explore New York and like to walk there's no problem with that places are pretty close
Disliked: No complaints at all

2

Disappointing - 2 out of 5

Elaine Sun, 1 October 2023

I would stay at another...

Liked: The room was very clean. It was quiet. Staff was helpful.
Disliked: Did not feel safe at night. Garbage on street

2.5

Fair - 2.5 out of 5

Patricia Sun, 1 October 2023

Passable

3

Pleasant - 3 out of 5

Lilia Sat, 30 September 2023

Good

Liked: Staff were very professional and helpful Location great walking distance to restaurants
Disliked: Room very small

2.5

Fair - 2.5 out of 5

Nicolas Sat, 30 September 2023

Passable

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Hilton Garden Inn New York/Manhattan-Chelsea 121 West 28th Street, New York, NY