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Hilton Garden Inn New York Times Square South eee
Hilton Garden Inn New York Times Square South, 326 West 37th Street, New York City, NY | Area: Madison Square Garden - Convention Area
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4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (1858 Ratings)
1.6 miles from New York City centre
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Hotel Description
On-site dining in-room microwaves and free coffee and Wi-Fi add homey appeal to the non-smoking Hilton Garden Inn New York Times Square South located steps from Madison Square Garden. All 250 rooms at the 23-story Hilton Garden Inn come with free Wi-Fi flat-panel TVs microwaves mini-fridges and coffeemakers. Free coffee is offered each morning and treats can be bought in the 24-hour market. There's also an in-house restaurant serving breakfast lunch and dinner. When looking for an exercise fix make your way to the hotel's fitness room. The hotel also provides a 'round-the-clock business center. The Hilton Garden Inn offers a Manhattan location that's five blocks south of Times Square and a six-minute stroll north of Penn Station Madison Square Garden and the subway. Major conferences take the stage at the Jacob K. Javits Convention Center within a half-mile. For spectacular city views head to the top of the Empire State Building less than a mile away. The hotel is 10 miles from flights at LaGuardia Airport.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Parking
` Room Service
` Safety Deposit Box
` Shops in Hotel
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Family room
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Mini-market on site
` Daily maid service
` Secured parking
` Daily Housekeeping
` Kid meals
` Kid-friendly buffet
` Parking garage

Hilton Garden Inn New York Times Square South Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.4 out of 5)

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5

Exceptional - 5 out of 5

Dawayne Wed, 4 December 2019

Exceptional

5

Exceptional - 5 out of 5

Craig Tue, 3 December 2019

Relaxing Stay in a very...

Liked: The location is great. Most of the main Manhattan attractions are within an easy walk yet the hotel is located just away from the main throngs of tourists making it a great place to come back to and relax after a busy day's sightseeing. The staff were excellent and very attentive and helpful. Will definitely stay here again.
Disliked: Nothing

5

Exceptional - 5 out of 5

Jessica Tue, 3 December 2019

Exceptional

Liked: The hotel is located ideally to discover New York by foot or metro (closest station Penn Station 34th street, Times Square can be walked easily). It?s surprisingly quiet in the hotel rooms at night even though it?s located at a street with quite a bit of circulation. The reception staff was always kind and ready to attend to our questions or needs.

4.5

Wonderful - 4.5 out of 5

Kathy Tue, 3 December 2019

Nice clean room

Liked: The room was sufficient. The bathroom was a nice size. The linens were comfortable. We never heard a peep from anything else once inside our room so it was a nice and quiet stay.
Disliked: The a/c made a loud buzzing sound which was distracting. We stayed 4 nights. The first two there was only decaf coffee pods stocked in the room. On Thanksgiving day maid service showed up with no stocked cart but rather lugging a clear plastic bag of towels and a few other items. She did not speak or understand English which made communicating difficult. That day we had to go without clean washcloths, no clean bathmat, or hand towels. We were only provided with bath towels when I asked for towels. We had to ask for toilet paper. She didn't understand what we were asking for. There's suppose to be 2 water cups and 2 coffee cups in the room. We asked for cups and she gave us 2 total. The bag for the ice bucket wasn't replaced at any point during our stay even though we had used it everyday. It was an unprofessional, inefficient interaction and the shortage of the normally stocked items affected our creature comforts in the room for our last full day and morning of checkout. Which made for guest disappointment. The room key would always have to be swiped multiple times before working on the elevator. Some instructions in the elevator or at check in for operating the elevator with your room key would be appreciated.

4

Very Good - 4 out of 5

Hilton Mon, 2 December 2019

Very good

4

Good - 4 out of 5

Daniel Mon, 2 December 2019

Good

4.8

Exceptional - 4.8 out of 5

Catherine Mon, 2 December 2019

Exceptional

Liked: Everything else. Superb customer service.
Disliked: Bed was a bit uncomfortable. I woke up with discomfort in my lower back

5

Exceptional - 5 out of 5

Wensley Mon, 2 December 2019

Exceptional

Liked: Very clean and good location
Disliked: Pillows could?ve been more comfortable and rooms were a bit small in space.

5

Exceptional - 5 out of 5

James Sun, 1 December 2019

Exceptional

Liked: Convenient location, parking across the street, facilities were clean, room was adequate size. Quick check-in, check-out. Staff was nice.

5

Exceptional - 5 out of 5

Anonymous Sun, 1 December 2019

Exceptional

Liked: We had a great experience! Staff were kind & we had a beautiful view of the city.

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Hilton Garden Inn New York Times Square South 326 West 37th Street, New York City, NY