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United KingdomHilton Garden Inn Lynchburg Guest Reviews
OVERALL AVERAGE SCORE:
EXCELLENT (4.4 out of 5)
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| 7.4 miles from Lynchburg centre |
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Karin, Shamong, visiting Thomas Road Baptist Church Tue, 17 October 2017
We stayed two nights. It was so nice and quiet on our floor. What we noticed the most was the amazingly kind and attentive staff working there. We were so very happy!
Liked: Our room was VERY clean; the staff were AMAZING!
Disliked: Nothing bad.
Richard Mon, 2 December 2019
Exceptional
Frederick Wed, 27 November 2019
Superb
Lisa Thu, 7 November 2019
Bad
Liked: The hotel looked beautiful.
Disliked: There was a issue with my card so they called to get another but i was in traffic while traveling trying to find my way. By the time i stopped i had no cell service. I continued to my family reunion. Later that evening i drove another 45 minutes to get to the hotel to find out they couldn't reach me so they gave my room away. I was shocked a Hilton would do that. I did understand people have done this in the past and i left. I was 4 hours from home so i was able to drive another hour and half back to my cousins camping area. Im glad im outdoorsy because we were prepared to camp. Im very disappointed in the Hilton. I was looking forward to a nice swim and a warm bed.
Anonymous Sun, 3 November 2019
Exceptional
Anonymous Fri, 25 October 2019
Good
Matthew Sat, 5 October 2019
Exceptional
Liked: It was very clean. The Staff was very friendly. The Area was really good. Beds were very comfortable.
Disliked: N/A
Matt Fri, 4 October 2019
It was a very pleasant...
Liked: Everything
Disliked: Nothing
Anonymous Mon, 16 September 2019
Exceptional
Anonymous Sun, 8 September 2019
Exceptional
Tweetybird Sun, 8 September 2019
All in all I had...
Liked: The breakfast was great! If you pay extra for breakfast, because they have complimentary or made to order! The staff was excellent, very nice, polite, & eager to help in any way! The bed was very comfy with a variety of different firmness pillows! I also lived there Keurig in the room, just not enough of any of the condiments or k-cups for 2 people to have a cup of coffee!
Disliked: I don't think that we should be charged for the massacre to order breakfast considering the $$ spent for a one night stay! Our tv kept going in & out (shutting down/ having to restart directv back up) everytime it went out (at least 5 times) it would take like 5-10 mins to restart! & I also paid extra for a room with a tub, but it was not big enough for me (female 125 lbs) to fit in it, which was extremely disappointing considering I spent extra for that as well! I was expecting more modern decor in the rooms, especially more up to date fixtures in the bathroom!
