Hilton Garden Inn Louisville Airport Guest Reviews
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|3.5 miles from Louisville centre|
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Lory, Bloomfield Fri, 8 January 2016
Liked: Had absolutely no problem! It was New Year's Eve and the staff should be commended. So prompt, professional but so friendly as I checked in. Loved the room. It had everything you could possibly need and then some. When I was walking through the lobby the next morning, one of the gentlemen behind front desk remembered I wasn't feeling well (not from partying) and as he saw me he said "I hope you feel better! " - what a nice gesture. All in all it was a GREAT experience. Definitely would stay again. I told my husband I wanted to stay longer to enjoy the beautiful room!
Christopher, Wytheville Thu, 8 October 2015
The staff was very helpful and courteous; the room was exceptional.
Gene L, Palos Heights Thu, 11 September 2014
Nice clean rooms and common areas
Liked: Close to Bellarmine and reasonably priced.
Tami Tue, 3 January 2017
Disliked: The booking.com price was not given at check in and I had to go back down and have it corrected. Check in was on 12/31/16 and check out was on 1/1/17 and it has still not been corrected on my credit card.
Aja Tue, 3 January 2017
Liked: The shower was good and hot. Elevators we're really fast.
Disliked: Thought the room service would be more for my money. Six wings for $11? They weren't even big wings either. The cleaning people left my tray from the night before. All they did was changed my towels and made my bed.
Greta Mon, 2 January 2017
Liked: Fridge and microwave. Choice of pillows.
Disliked: Loud heating fan
Pamela Wed, 28 December 2016
Disliked: Left my Hoodia. Staff was unable to find it.
Anonymous Mon, 28 November 2016
Liked: Staff always very nice. Shuttle a great plus.
Disliked: Only minus 3 wine choices not available and Manhattan not available due to lack of bitters. Seems stock should be better managed.
Elizabeth Sat, 26 November 2016
Liked: The front desk staff was thoughtful, quick, and inviting. The bedding was clean. The room smelled good. The air conditioning unit was new and worked well. The toiletries provided were luxurious. The Keurig was a fantastic idea. The refrigerator was also convenient.
Disliked: There was a dirty hand towel. The bed was a little too firm.
Tim Sat, 26 November 2016
Liked: Staff was kind, helpful, clean property
Disliked: Mattress was absolutely horrible
Verified Hotel Guest Wed, 5 October 2016
Liked: Clean. Location--near the airport. Friendly, helpful staff. Berry infused water in the lobby was delicious.
Danny Tue, 4 October 2016
Liked: nice bed and shower.
Disliked: bathroom ceiling is cracking on the seam.
Donald Mon, 3 October 2016
Liked: The staff was fine.
Disliked: The rugs were stained, the TV was small, the drain backed up in the shower. We just left at 7 PM and drove home to Cincinnati rather than spend the night in that ratty, little room.