Hilton Garden Inn Louisville Airport Guest Reviews
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|3.9 miles from Louisville centre|
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Lisa, Lexington, visiting Louisville Champions Park Mon, 2 October 2017
Would stay here again.
Disliked: Everything was great.
Lory, Bloomfield, visiting KFC Yum Center Fri, 8 January 2016
Liked: Had absolutely no problem! It was New Year's Eve and the staff should be commended. So prompt, professional but so friendly as I checked in. Loved the room. It had everything you could possibly need and then some. When I was walking through the lobby the next morning, one of the gentlemen behind front desk remembered I wasn't feeling well (not from partying) and as he saw me he said "I hope you feel better! " - what a nice gesture. All in all it was a GREAT experience. Definitely would stay again. I told my husband I wanted to stay longer to enjoy the beautiful room!
Christopher, Wytheville, visiting Louisville Waterfront Park Thu, 8 October 2015
The staff was very helpful and courteous; the room was exceptional.
Gene L, Palos Heights, visiting Bellarmine University Thu, 11 September 2014
Nice clean rooms and common areas
Liked: Close to Bellarmine and reasonably priced.
Meredith Mon, 13 May 2019
Liked: Clean rooms. Comfortable beds. Excellent friendly staff.
Disliked: No complaints
George Fri, 3 May 2019
Outstanding until being overcharged and...
Liked: both were great!
Disliked: We were extremely over charged at checkout. We booked through Booking.com for 2 nights for $478.00 plus taxes and fees of $77.00. HGI's initial charge was $832.00 and after 2-3 phone calls and 3 emails with Joy, price was reduced to $640.70. She said the discrepancy was that we needed to pay the taxes and fees. Incorrect! My Booking.com info plain shows the complete price of $554.00! I am very frustrated with Joy in particular because all indications are that she is the one who can correct the error and our stay was nearly a month ago! Joy and HGI need to make this right and quick wasting my time. Help please!
Ashley Tue, 30 April 2019
Jerome Mon, 29 April 2019
Comfortable and clean.
Kevin Sun, 21 April 2019
Toni Thu, 18 April 2019
Disliked: The electric went off, our air conditioner made a sound so loud that we couldn?t sleep, maintenance came but didn?t fix it and we did not receive our wake up call. We we?re offered the room for free, but they charged my card anyway.
James Tue, 16 April 2019
Liked: New and clean. Nicely appointed
Disliked: Walls were thin. Lots of noise.
Anonymous Sun, 14 April 2019
As expected except for hot...
Disliked: Our A/C did not work properly. The room was warm and humid
Kirk Sun, 31 March 2019
Martin Fri, 29 March 2019
Comfortable but noisy. Expensive.
Liked: Otherwise a very comfortable stay.
Disliked: The AC and refrigerator were noisy. Down pillows not my prefered choice.