Hilton Garden Inn Lincoln Downtown/Haymarket Guest Reviews
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|3.2 miles from Lincoln centre
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Mark, Omaha NE, visiting Pinnacle Bank Arena Wed, 25 June 2014
We ordered a handicapped accessible room back in March. When we checked in the room had a bathtub (instead of a roll in shower) with no shower chair. We called the desk and they sent up a luggage rack to sit on in the shower - not acceptable! Next, they found an actual shower chair but when my wife looked at it, it had mold growing on the bottom! They came back and cleaned it. The room had very little sound-proofing - we constantly heard doors closing, footsteps in the hall and upstairs, and loud car stereos in the parking garage next door! I couldn't use the pool or hot tub in the morning because the handicapped lifts in the hot tub and pool did not work (no battery power). You'd think they would charge them overnight!
Disliked: Very noisy; handicapped rooms have bathtub - not a roll in shower; handicapped lifts in hot tub and pool did not work (no battery power).
Lisa, Lincoln, visiting Pinnacle Bank Arena Tue, 1 April 2014
The rooms were very clean and well kept. All employees were helpful and kind. We didn't use the pool during our visit, but it also was well maintained, and it looked to be a fun place for kids.
Liked: Employees were very positive and helpful. With this being a first time visit to the hotel and arena, they took time to point out fun things and fun places to experience during the stay.
Disliked: None - our stay was great!
Galaway Fri, 16 February 2024
Not what you would expect
Liked: Honestly, I enjoyed the bed. It was extremely comfortable. Butthat was about it.
Disliked: Where do I begin? I was never really greeted by anyone. The lady at the counter was nice I could barely hear her so soft spoken but nice. Get checked in. Get to our room. Nothing to really brag about. It was like a suite at microtel or similar. Keep in mind I got a king suite at the Hilton. Should be kind of cool. But there was trash under the hideabed. The corner bottom trims around the place were pealing off. My son cut his foot on these huge sliding door mirrors they had. Also they knew I had a 1 year old I booked it early. Not one outlet covered. COME ONN. Had to pay for my breakfast for some reason and then parking over charged me. Probably got double charged I don't know. When I check out they never Even asked if I enjoyed my stay. Very generic experience to ne honest.
Ashley Wed, 24 January 2024
Jose Wed, 17 January 2024
Gann Sun, 7 January 2024
Medley Tue, 2 January 2024
Allison Sun, 31 December 2023
Anonymous Fri, 22 December 2023
Very clean and comfortable stay
Liked: Located right where we needed it
Erin Thu, 14 December 2023
Ashley Sun, 26 November 2023
Verified Hotel Guest Fri, 17 November 2023
Liked: Proximity to all events we went to and also to restaurants.
Disliked: Entrance from parking was a bit confusing but overall good parking.