Hilton Garden Inn LAX/El Segundo Guest Reviews
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1.6 miles from El Segundo centre |
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Vanessa Thu, 11 April 2024
Very good
Liked: The staff is friendly and professional. The location is ideal. Very close to the airport. The hotel was well furnished and the parking was ample. The breakfast was filled with a variety of options.
Disliked: The furnishings appear dated and worn. We witnessed water wear and tear in the bathroom wallpaper. The carpets throughout the hotel carried a smell.
Linda Fri, 29 March 2024
So dissatisfied
Liked: Not much
Disliked: The property was under construction with bad noise and no restaurant. The room was old and we paid $191 for a night. We went to the airport early the next morning.
Wayne Thu, 14 March 2024
Will NOT return. Too HIGH....
Disliked: Night rates are MUCH too high! Managers are rude and condescending.
Alan Wed, 6 March 2024
Very good
Nadine Mon, 26 February 2024
Good
Liked: Clean, close from the airport, spacious room
Disliked: I sent them about 3 or 4 messages prior my stay to ask about the shuttle service that they advertise to be included. They never answered to any of my emails and so I had to take a taxi. Also when getting there staff was not welcoming at all and when doing check out either. They did not even say hi.
Ruby Thu, 15 February 2024
Disliked: NOISE UPSTAIRS
Tony Wed, 14 February 2024
Exceptional
Liked: Good location
Disliked: Close to thing's we wanted to do
Verified Hotel Guest Tue, 13 February 2024
Disliked: The room was no smoking but the bathroom stunk like an ash tray. The front desk didnt tell us there would be a charge PER PERSON for shuttles prior to 6 am. When we got to our terminal the shuttle driver asked us$30. Other issues as well.
The Mon, 12 February 2024
Hotel staff is great but...
Liked: Hotel staff was excellent...very friendly & helpful.
Disliked: Hotel carpeting is filthy & a trip hazard in places. Blue fabric chairs in breakfast lounge are soiled, stained, dirty & disgusting. Breakfast was mediocre - scrambled eggs are "instant just add water" & taste TERRIBLE; oatmeal is watery, chopped potatoes are always dry & cold. The breakfast rolls, muffins, fruit & coffees were fine but could not be considered a complete breakfast given the other issues. Really poor!
James Tue, 6 February 2024
My stay was AWESOME!
Liked: The Hotel was clean, and the customer service was amazing!
Disliked: A gentleman knocks on doors on the floors, and we did not like this at all.