Hilton Garden Inn Evansville Guest Reviews
Write a review
5.7 miles from EVANSVILLE centre |
Write a review
Patricia, Joplin, visiting Ford Center Evansville Sat, 15 January 2022
Clean, and quiet. Cost of breakfast too high.
Liked: Pleasant staff.
Disliked: Misplaced an item - called but staff did not get back to me, item never found.
Loftin Sat, 10 June 2023
Pleasant
Liked: Convenient location to good restaurants.
Disliked: Front desk personnel could not find my name nor confirmation # in her system, because I used a 3rd party to book my room (her words) even though I had the confirmation email. She also refused to award me points for being a Hilton Honors Member because I used a 3rd party instead of booking directly, her words.I finally noticed that my last name was shown as my first name on the confirmation and had her check her system again which finally pulled up my reservation, according to her. She was not helpful at all and needs work on customer service skills. The larger nicer room I had chosen through Booking.com was not available on the Hilton app even though I'm a Hilton Honors member which is why I reserved the room via Booking.com. Regardless of what site I used to reserve my room, I should receive my points as a member; otherwise, I don't see the point and will no longer waste my time with this company if I'm not valued as a customer/member.
Grant Fri, 9 June 2023
All around it was a...
Liked: It was good
Disliked: But I prefer something off the griddle like last time the omelets where very good but this time they just had food off the steamers. They where saying something like in July they will start it back up wish they would of said it up front its always a plus.
Anonymous Tue, 6 June 2023
Our short stay was pleasant.
Liked: The property was clean.
Disliked: The beds were too soft.
Ben Sat, 3 June 2023
Exceptional
Tattenai Thu, 1 June 2023
Pleasant
Gerald Tue, 30 May 2023
Very good
Disliked: Charge for breakfast
Charlotte Sun, 28 May 2023
Exceptional
Liked: Cleanliness & quietness love that
Rebecca Mon, 22 May 2023
Exceptional
Chelsea Tue, 9 May 2023
Disappointing
Liked: That it has a pool and hot tub
Disliked: There was no soap In the soap dispenser in the room there were also no washcloths
Latkeya Sun, 30 April 2023
I will stay again
Liked: I enjoyed the peace and quiet
Disliked: Staff could have been more welcoming