Hilton Garden Inn Downtown Dallas Guest Reviews
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Write a review
Ricky S, Monahans, visiting Dos Equis Pavilion Tue, 31 October 2023
Nice accommodation. Spent little time there but it was well maintained and very clean. Great little pub across the street.
Liked: Customer Service.
Disliked: Expensive.
Tommy C, Denison Wed, 26 July 2023
We stayed 2 nights for our anniversary. First night did a concert, next day relaxed at the pool. Location is awesome. Anything we needed was within a 2 minute walk from Italian food or tacos at midnight to the 7/11. Will stay here again.
Liked: Everyone was very nice and helpful from valet parking to the front desk.
Disliked: 45.00 a night for valet parking.
Anonymous Tue, 19 August 2025
Passable
Anonymous Mon, 18 August 2025
Didn't stay longer than 15...
Liked: Nothing
Disliked: Everything. Room was sketchy. Didn't know there was an adjoining room when I booked the room. That made me feel extremely unsafe. Everything looked old and dirty. Parking was outrageous. Would never come back or recommend to anyone
Anonymous Fri, 15 August 2025
Good
Cory Wed, 13 August 2025
Exceptional
Gregory Wed, 13 August 2025
Bad
Disliked: Worst Hilton experience of my life! Paid for a room that was never cleaned — dirty sheets, used towels. Forced to argue in the hotel lobby for 30 minutes in front of other guests, just to finally have someone at 8 PM change the towels and make the bed without even replacing the sheets. Front desk had earlier offered me $25 to clean the room myself and refused to move me. Told me to leave if I wasn’t happy. An absolute disgrace to the Hilton name.
Gregory Wed, 13 August 2025
WORST EXPERIENCE
Disliked: Worst Hilton experience of my life! Paid for a room that was never cleaned — dirty sheets, used towels. Forced to argue in the hotel lobby for 30 minutes in front of other guests, just to finally have someone at 8 PM change the towels and make the bed without even replacing the sheets. Front desk had earlier offered me $25 to clean the room myself and refused to move me. Told me to leave if I wasn’t happy. An absolute disgrace to the Hilton name.
Anonymous Tue, 12 August 2025
Easy access. Clean. Cool. Comfortable.
Liked: Great location
Timothy Mon, 11 August 2025
This was a nice short...
Liked: I stayed here primarily because the location was amazing and it was close to what I was interested in. It was a bonus that the staff was so friendly and helpful.
Disliked: Everything was fine. I had no problems on my stay at all. The night key card worked perfectly and ensured a safe and quiet stay while in town.
Charlotte Mon, 11 August 2025
Superb
Patrick Fri, 8 August 2025
Exceptional