Hilton Garden Inn Chelsea Guest Reviews
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Angelita, Fredericksburg, visiting Taj Lounge New York
I would highly recommend staying at the Hilton Garden Inn Chelsea. Friendly staff; nice location; room was clean, roomy and comfortable.
Liked: Location; cleanliness of hotel and rooms; friendly staff.
Disliked: None.
John S, Boston, MA
Clean, bright and convenient hotel.
Liked: Close to everything.
Anonymous Fri, 13 June 2025
Exceptional
Abhishek Fri, 13 June 2025
Exceptional
Liked: Location is very good and convenient. Room is nice and big. Staff is very nice and helpful.
Natalia Fri, 13 June 2025
The view was amazing at...
Liked: Location great and staff were wonderful!!
Disliked: Very unsatisfied with both rooms. First room did not have a working vent, fridge, and windows were filthy.2nd room Ice bucket had some non appealing substances around it, windows filthy and dust blew out of the air conditioner which we’re had to clean ourselves and I have all pictures n videos to prove it
Andrea Wed, 11 June 2025
Very good
James Wed, 11 June 2025
Very good
Anonymous Wed, 11 June 2025
This hotel is a great...
Liked: The bed was very comfortable and the temperature was comfortable. Since I was visiting to see Broadway shows, the location was very convenient to Times Square--just a 20 minute walk.
Disliked: The hotel only has 2 elevators and one was broken on my last 2 days of my stay. This made the checkout process difficult on Sunday as many families were trying to leave and the cleaning crew were using the same elevator. It took at least 10 minutes to get downstairs.
Edilene Mon, 9 June 2025
Superb
Xi Sun, 8 June 2025
Very good
Murali Sat, 7 June 2025
Superb
Liked: Friendly staff, clean rooms. Efficient check in & check out!
Disliked: The loading / parking slots in front of the hotel was always full & so pulling in for a few minutes to check in was very difficult!!
Susanne Fri, 6 June 2025
Great
Liked: It was comfortable, breakfast was good. thought it was closer to some attractions, but then NYC is huge, What we could not walk we got a taxi. Staff were great.
Disliked: I am not sure. If it was better, it would be more expensive. For the price it met our expectations.