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Hilton Garden Inn Chelsea eee - (855) 270-4339
Hilton Garden Inn Chelsea, 121 West 28th Street, New York City, NY -(855) 270-4339
Area: Chelsea Area
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BOOK ONLINE OR CALL - (855) 270-4339
3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (2328 Ratings)
1.0 miles from New York City centre
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
Within walking distance of many popular Manhattan attractions this Chelsea hotel is in the city's flower district and has spacious accommodations furnished with all the latest technologies. Area attractions including Madison Square Garden and the Empire State Building can be found only a short walk from the Hilton Garden Inn New York/Chelsea. The Javits Convention Center as well as Times Square are also nearby. The 100% non-smoking Chelsea Hilton Garden Inn provides guests with a delicious on-site restaurant which serves breakfast. Guests at the hotel can also enjoy free wireless internet access along with in-room microwaves refrigerators and flat-screen TVs.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Wheelchair accessible
` On-site parking
` vending machine
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` French
` Italian
` Korean
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Chinese [Cantonese]
` Ticket services
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)

Hilton Garden Inn Chelsea Guest Reviews

Overall Average Score: 
Good (3.95 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Angelita, Fredericksburg, visiting Taj Lounge New York Mon, 21 November 2016

I would highly recommend staying at the Hilton Garden Inn Chelsea. Friendly staff; nice location; room was clean, roomy and comfortable.

Liked: Location; cleanliness of hotel and rooms; friendly staff.
Disliked: None.

5

Exceptional - 5.0 out of 5

John S, Boston, MA Thu, 23 August 2012

Clean, bright and convenient hotel.

Liked: Close to everything.

4

Very Good - 4.0 out of 5

Bethany Thu, 21 March 2024

Comfy room in a good...

Liked: Generous sized room with good amenities
Disliked: Reception was a little shabby, could do with a freshen up.

5

Exceptional - 5.0 out of 5

Adrian Tue, 19 March 2024

Exceptional

Liked: excellent location ! a few blocks from the Penstation . Easy to access!! Good room and wery well staff attention!!

4

Very Good - 4.0 out of 5

Cynthia Tue, 19 March 2024

Great location to experience much...

Liked: Great location. Room (upgraded) was bigger than expected with great view of city.
Disliked: Elevators were slow. Bathroom was small. Unclear about breakfast.

4.5

Wonderful - 4.5 out of 5

Taylor Mon, 18 March 2024

Truly satisfied customer

Liked: Rooms were extremely clean with all necessary amenities (TV, A/C, refrigerator and microwave). Although I was very comfortable, the area not so great but still extremely satisfying and safe. The rooms and facility a bit outdated due to age but extremely clean and well cared for. The Hilton associates are extremely welcoming, caring, and go beyond to ensure your stay is excellent. Because of this, I will definitely return. A BIG SHOUT OUT to Associates Kim, John Marie, and Makahal. Thank you for making me feel so welcomed...you made my stay worth every penny and time.
Disliked: No fault of the Hilton, but I did not like the fact there was not a full functional restaurant with hot meals and none nearby. Cold continental breakfast only.

4

Very Good - 4.0 out of 5

Nayoung Mon, 18 March 2024

Very good

3.5

Good - 3.5 out of 5

Arpita Fri, 15 March 2024

Good

4

Very Good - 4.0 out of 5

Carine Fri, 15 March 2024

Very good

Liked: The staff was highly efficient and very friendly. The location was great

0.5

Poor - 0.5 out of 5

Davide Wed, 13 March 2024

The worst experience I had...

Liked: We found another accomodation and it saved our family trip.
Disliked: As soon as we arrived I gave my credit card to secure the payment for the whole week, so they instantly blocked all the money, but the hotel computer system failed (3 times) so they wouldn't let me get my room even If I showed them that the payments went through from the Phone app. I had to pay for an extra night with another card! I called my cc company the next day, they told me that to solve the issue quickly the hotel manager could send them an e mail to unlock the card, but nobody at the consierge wanted to help (they said it was not their fault) so they kept my card blocked for a month and I had to use cash to find another accomodation. Only one lady from the staff looked like she wanted to help but she was blocked from her colleagues. Besides this nice welcome, the room we spent the night in was a nightmare, cold and dirty. The hot air conditioner made so much noise we had to shut it down, and more noise would come from outside (insulation is terrible) and strange beeps all night long from the corridor. No bath soap was provided. The breakfast was a fail as well, we paid for full breakfast and they didn't tell us that most of the hot and fresh stuff was not available. My daughter was so glad we left the next day and so was I.

2.5

Fair - 2.5 out of 5

Susana Wed, 13 March 2024

Good location Hotel breakfast rubbish

Liked: Location was great beds were comfortable
Disliked: Hairs in the bed asked to be changed several times wasn’t done, was moved room in the end. Breakfast was awful got refund for it all. Still not had room deposit back had to escalate this with booking .com

5

Exceptional - 5.0 out of 5

Qemajl Tue, 12 March 2024

Exceptional

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Hilton Garden Inn Chelsea 121 West 28th Street, New York City, NY