Hilton Garden Inn Chelsea Guest Reviews
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Angelita, Fredericksburg, visiting Taj Lounge New York Mon, 21 November 2016
I would highly recommend staying at the Hilton Garden Inn Chelsea. Friendly staff; nice location; room was clean, roomy and comfortable.
Liked: Location; cleanliness of hotel and rooms; friendly staff.
Disliked: None.
John S, Boston, MA Thu, 23 August 2012
Clean, bright and convenient hotel.
Liked: Close to everything.
Anastasios Mon, 28 April 2025
Very clean, comfortable, and spacious...
Liked: Everything ok
Disliked: The bathroom had some cracks and needs renovation
Bailey Sun, 27 April 2025
Exceptional
Liked: I’ve stayed here before and as a frequent nyc visitor I know I’ll stay here again. The staff went out of their way to leave me something special in my room since I noted that I was traveling for my birthday! Great location, clean, and pleasant!
Disliked: Nothing!
Nathaniel Fri, 25 April 2025
Exceptional
Amir Sun, 20 April 2025
A waste of time and...
Liked: Breakfast is a la carte, on the pricy side, though good.
Disliked: We left after one night since room just stank from cigarettes. the elevator also smelled just as if someone was smoking there. room was shaby and the the windows did not filter the outside noises.
Berger Fri, 18 April 2025
Overall it was nice everything...
Liked: It’s was a nice hotel with friendly staff however the parking is a downfall we had to use paid parking as the hotel does not have parking of their own. Parking was $80 a night however with ticket stamp by hotel we paid $50 a night
Howard Thu, 17 April 2025
Overpriced and mediocre at best
Liked: Way overpriced for the room size (tight) and overall condition (not good). Elevators were not reliable — one was out of service for most of the day making us wait or use the stairs (from the 12th floor). We had two rooms, including one with a 3-year old. The manager promised us a 25% discount on one room, which we have not received.
Liesl Wed, 9 April 2025
Underwhelming
Liked: Location and staff.
Disliked: Mattress and pillows far too soft. Curtains torn and place generally tired. No bar for the evening wind down.
Yuri Fri, 4 April 2025
Pleasant
Holly Tue, 1 April 2025
Stay here for the location;...
Liked: Location, location, location - close to everything we were doing in NYC - Madison Square Garden, Times Square, Chelsea Market, subway stops.
Disliked: The room was clean when we checked in and I did love being on a high floor. We stayed 3 days and I think that the room could have been vacuumed at least during that timeframe.
Anonymous Tue, 1 April 2025
Exceptional
Liked: The location was so good. There were many places to walk. The person who cleaned it was so nice.