Hilton Garden Inn Boston Brookline MA Guest Reviews
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0.4 miles from Brookline centre |
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Angel Thu, 28 March 2024
Loved it.
Liked: Spacious room, very clean and airy, with nice closet and bathroom facilities.
Taylor Mon, 25 March 2024
Affordable (for Boston) and Close...
Liked: The hotel itself was very clean and the room was as well, the bed was comfortable, and TV was good size with easy to operate controls (Having been at a Marriot with no working TVs, this is no longer a safe assumption LOL). The location is close to the more popular areas of Boston while being about $100-$150 cheaper per night than staying in town near Copley Sq. or in the Seaport. The check-in staff was extremely nice, as was the bartender for the short interaction we had at their in-house restaurant, Punch Bowl.Valet was $45/night, and I'm not a fan of other people driving my car, so I opted for the VERY close (across the street essentially) Brookline Place Parking Garage, highly recommended for those that prefer Self-Parking.We stayed here to save money on spending the night in town from our Suburban home, and would stay here again, but please see "didn't like" for the nitty gritty.p.s. if you are going to the Red Sox, this is a very close hotel to the Fenway neighborhood.
Disliked: Check out front desk attendant was incredibly rude when I asked for a receipt for checkout, and specifically said "you don't get one, and yeah it's Booking, Booking sucks" -referring to Booking.com All I wanted was a checkout receipt, which he did not provide and said I "don't have one". Weird because what did email me then with attachment called "FOLIO", LOL. I'm a local to Boston so I wasn't thrown off by the attitude, and rolled with it, but an out-of-towner might be really offended in person. I'll just dock you on the review, especially to other Booking.com people. Shape up. The room only had 2 clean paper coffe cups (still in plastic), and 1 "used/opened" coffee cup. No glass or alternative drinking vessels were provided. (Cheap Nestle-branded water was being shilled for $3 a bottle in the room, the kind you get 24 of for $3....)
Elizabeth Mon, 25 March 2024
Superb
Marsha Thu, 21 March 2024
My best trip to Boston...
Liked: Everything was great! From an easy check in till we left, everything was spot on. I had read about some bad reviews about your staff. They were absolutly awesome! Aaron in the bar was hands down the best bartender I have had in years! Food that we had was Excellent!
Disliked: Just wished the breakfast was included.
John Wed, 20 March 2024
Nice area and good valet...
Liked: Location
Disliked: They were unable to email my receipt and l haven’t seen it yet
Harrington Mon, 18 March 2024
It was nice.
Liked: The gym was nice.The store in the lobby was convenient
Disliked: The breakfast was expensive for what was available
Cleopatra Sun, 17 March 2024
Very good
C. Tue, 12 March 2024
Great trip and service!
Liked: Good!
Annette Sun, 10 March 2024
Wonderful staff, clean rooms, and...
Liked: Location
Disliked: Market was out of water
Nezam Sun, 10 March 2024
3 star hotel with 5...
Liked: It’s brand new and the decor is inviting and pleasant. The rooms almost feel like a 5 star hotel. The lobby is basic but still pleasant.