Hillside Motel Glen Mills

Check in lady and housekeeper...

Liked: The serenity and peace and the smile from the young lady checking us in. That made all the difference. She was so patient and sweet even though it was well past 1am.

Checked out after 3 hrs...

Liked: N/A
Disliked: Checked in around 3:45. By 7 pm, the power went out. The Manager was abrasive & rude; Refused to give his name. Declined a refund or discount. He said my elderly, disabled parents should have stayed because the power eventually came back on. Also, that this is an independently-operated motel and his decision is final.

Disappointing

Liked: Decent room.
Disliked: I couldn't connect to the wifi for even a second.

I booked this for Memorial...

Liked: Na
Disliked: I booked this for Memorial day weekend. Their systems were down so they couldn't properly book us in correctly. If you're looking to be able to sleep forget it. The site says soundproof rooms and they are not. You can smell people smoking through the walls. If you book the hotel because the site also states they have bbq grills, they do, but it's a small stand up grill with the bottom rusted out. The back side of the hotel has christmas ornaments just stashed on the sidewalk. The vending maching takes your money. As far as the room itself, it was dusty, they give you 2 washclothes and 2 towels with a bathmat. We went for extra towels at 4 pm and was told you can only get towels before 12 pm. The construction looks like a 10 yr old painted and spackled the room. Upon inspection the good thing is we didn't see any bugs of any sort.

Do not come here unless...

Liked: Absolutely disgusting. They do not
Disliked: Absolutely disgusting. They do not have an actual non-smoking room and I’m allergic. 3 rooms we tried and the third one: had brown stains on the pillow case, hair on the sheets, cigarette holes in the comforter, dust and paint on the table, poop stains on the toilet seat and cover and the shower head doesn’t work.

Do not stay here

Liked: Location is good
Disliked: The bed had stains and cigarette burns on the blankets. So gross. I slept In my car. Should have requested a refund but wan in no mood for an argument. Screw that place

Exceptional

Liked: It was Clean and everything worked. Quiet and comfortable.

Very good

The staff were very accommodating