HGU New York Guest Reviews
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Arnie, East Hampton, visiting The Cutting Room New York
Two night stay. Really felt comfortable. Staff delightful.
Liked: Great staff; comfortable room; well appointed. Enjoyed the lounge.
Louise Tue, 1 July 2025
Good
Liked: Great location. Lovely clean hotel.
Disliked: The air conditioning was temperamental, and leaked slightly in my room. 2 cans of drinks exploded in the mini fridge.
Rebecca Fri, 27 June 2025
Very good
Liked: Excellent staff and location. Excellent noa cafe located within hotel. The ambience was amazing in the artwork beautiful again the staff was excellent in the location great very central in Manhattan.
Disliked: we had a major issue with the air-conditioning condensation leaking and it was not fixed properly when we asked therefore dripping all night keeping us up that is the only negative thing we have to say.
Ashley Tue, 24 June 2025
Exceptional
Liked: The property is super convenient for location with a subway station just at the corner and such accessible walks to mostly everywhere!
Antonino Sat, 21 June 2025
Superb
Ric Wed, 18 June 2025
I would not stay there...
Liked: Location
Disliked: Was loud. No insulated windows. Loud. Elevators slow
Lacin Sun, 15 June 2025
Good
Melisa Fri, 13 June 2025
Very good
Anna Fri, 13 June 2025
Superb
Kellie Thu, 5 June 2025
Very good
Kellie Thu, 5 June 2025
Great location, some rooms are...
Liked: It was in a great location, right next to 5th avenue / a subway station everything was easily reachable. Absolutely huge bed which was very comfortable
Disliked: The rooftop bar (which was an absolute selling point for us) was closed for the duration of our stay. We weren’t aware of this until checking in so it’s disappointing we were charged the same price with a main facility being closed! (The rooftop bar has views of the Empire State Building) 16 of us stayed here and we had children with us so had nowhere to go at night because of this. My room was absolutely tiny you could barely walk around the bed or open a suitcase in it however other smaller parties in our group that had no children with them got much larger rooms despite us paying the same or more than them.