Hertford House Guest Reviews
Write a review
|< 0.1 miles from Hertford centre|
Write a review
Sara Fri, 12 August 2022
Disliked: Mattress in room 202 - the open springs are sticking though making the mattress very uncomfortable.
Thomas Wed, 10 August 2022
Nerma Sat, 6 August 2022
one of the best in...
Liked: good location concidering the covid the price was ok with breakfast ill recomend this to all placed in the middle of all different foods pubs excelent for good night out thanks every one ill come again
Disliked: i like everything i get more than i was expected much better than some of the places in london
Malcolm Tue, 2 August 2022
Good hotel spoilt by lack...
Liked: Breakfast was excellent value.The room we eventually occupied was good, it had a view and good ventilation/air conditioning.
Disliked: We had booked a 'superior' twin and initially were allocated one of the hotel's older rooms ( see photo) which had limited ventilation and no air conditioning (pictures of these are not shown on the booking.com website). When we questioned this the senior receptionist reluctantly provided another room in the refurbished part of the hotel (see photo) which matched the photos of the one we had booked.On arrival the junior receptionist was unable to take payment for the room as she was not able to access the computer, with the room change we were rather pointedly asked if we would like to pay for the room ! The next morning at check out the junior receptionist queried whether we had paid and seemed uncertain even when shown the credit card receipt !!!There is no vehicular access to this hotel and parking is at a public multi-storey car park about 250 yards away.
Mark Mon, 1 August 2022
Paul Sun, 31 July 2022
better than I was expecting
Liked: good value for money. good breakfast
Disliked: situated in a very noisy area
Mary Sun, 31 July 2022
Dale Sat, 30 July 2022
it was ok but wouldn?t...
Liked: not a lot
Disliked: all staff young and in experienced , breakfast was very poor , I must admit I?ve never complained about a breakfast where ever I?ve stayed but this was overdone and not enjoyable
George Thu, 28 July 2022
Stephen Wed, 27 July 2022
enjoyable but accommodation was not...
Liked: clean and comfortable
Disliked: very small cramped room in need of refurbishment .