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Heritage Hotel New York City

eef - (888) 406-7656
Heritage Hotel New York City, 18 West 25th Street, New York City, NY -(888) 406-7656
Area: Chelsea Area
(Map)
3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (1872 Ratings)
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The Spotlight on Heritage Hotel New York City

Classic Comfort in the Heart of NYC’s Flatiron District

Modern convenience meets vintage New York charm at Heritage Hotel New York City, a well-located hotel in the Flatiron neighborhood. With a sleek, traditional style and warm atmosphere, this hotel offers easy access to Manhattan’s top music venues, shopping, and nightlife. Just a short walk from Madison Square Garden and the Empire State Building, it’s a solid base for exploring the city—or catching your favorite artist live.

All rooms come with air conditioning, flat-screen TVs, and coffee machines, offering a cozy place to relax after a big night out. Free WiFi throughout the property keeps you connected, and there’s a 24-hour fitness center and front desk for added flexibility.

Why Concert-goers love it

Location, location, location. Heritage Hotel puts you within walking distance of iconic concert spots like Madison Square Garden and smaller venues in Chelsea and Midtown. The 24-hour front desk is ideal for late-night returns, and while check-in starts at 3:00 PM, the helpful staff and baggage storage (for a fee) make early arrivals easy. Plus, the hotel’s relatively quiet side-street location means you can get solid post-show rest.

Who this Hotel is great for

  • Groups of friends looking for a central, affordable NYC stay
  • Solo travelers chasing bucket-list concerts
  • Couples planning a weekend getaway with a show
  • Fans wanting a quieter space to recharge after the music ends
  • Budget-conscious music lovers who want value without sacrificing location

Food and Drink Options

While there’s no on-site restaurant, you’re surrounded by Flatiron’s famous food scene. From 24/7 diners to upscale eateries, you’ll find late-night bites within steps of the hotel. Coffee lovers will appreciate the in-room machines, and nearby cafes offer breakfast options that cater to late risers.

Nightlife Options

Though the hotel itself is mellow, you’re just blocks from NYC’s vibrant nightlife. Walk to cocktail lounges, rooftop bars, and live music venues in Flatiron, Chelsea, and NoMad. Whether you're after a pre-show drink or a post-concert wind-down, you’ll find plenty of options.

What People Say

Guests often mention the excellent location, with easy access to subways and major landmarks. Reviewers love the hotel’s clean rooms, friendly staff, and surprisingly quiet atmosphere given its central spot. The value for money and convenience of the 24-hour fitness center also get frequent shout-outs.

Areas for Improvement

Rooms are on the compact side—standard for NYC—but travelers say they’re well-equipped. Some guests note that the luggage storage fee feels a bit unnecessary. There’s no on-site restaurant or bar, but the surrounding neighborhood makes up for it.

The Bottom Line

If you’re heading to a concert in Manhattan and want a clean, comfortable, and well-located base without breaking the bank, Heritage Hotel New York City hits the right note.
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Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
r
Pets Allowed
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Heating
` Private check-in/check-out
` vending machine
` telephone
` alarm clock
` blackout curtains
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Radio
` Daily Housekeeping
` English
` German
` Hindi
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` Linens
` Private Entrance
` additional toilet
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Staff trained in safety protocol
` Temperature check for guests and staff
` Chinese [Mandarin]
` Ticket services
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Socket near the bed
` Sleep comfort items
` Window
` Desk/workspace available
` Cleaning products available
` Airport shuttle (charges may apply)
` Parking available (charges may apply)
` Xerox/fax in business center

Heritage Hotel New York City Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

Write a review

3.5

Good - 3.5 out of 5

Debby Sat, 23 August 2025

Excellent hotel if you are...

Liked: Decent bed and shower . Good location and friendly staff . Excellent breakfast options within walking distance
Disliked: Weird coffee pads and not tasty .

5

Exceptional - 5.0 out of 5

Galya Sat, 23 August 2025

Very good

Liked: Very clean,quiet place,convenient and vey helpful staff with very good service.
Disliked: None

1.5

Poor - 1.5 out of 5

Brittany Fri, 22 August 2025

Poor

4

Very Good - 4.0 out of 5

Natalia Wed, 20 August 2025

Very good

Liked: Great location
Disliked: 2$ for luggage storage

5

Exceptional - 5.0 out of 5

Jose Wed, 20 August 2025

Exceptional

4

Very Good - 4.0 out of 5

M. Mon, 18 August 2025

Very good

2

Disappointing - 2.0 out of 5

Brim Mon, 18 August 2025

Disappointing

Liked: The staff were amazing! They were kind, knowledgeable and accommodating!
Disliked: The towels were very small. Too small for even my 10 year old child. You have to request for housekeeping a day ahead. I’m not sure if that’s standard but I’ve never experienced that. Also, the tv was very grainy.

4.5

Wonderful - 4.5 out of 5

Alexandru Sun, 17 August 2025

Superb

4

Very Good - 4.0 out of 5

Kimberly Sat, 16 August 2025

Very good

Liked: Convenience to my dance workshop

1.5

Poor - 1.5 out of 5

Jared Thu, 14 August 2025

Worst hotel experience ever

Liked: I liked the location.
Disliked: The room we were given was shockingly small — nothing like the pictures online. My boyfriend and I could barely move around without bumping into the bed or each other. To make matters worse, the room was filthy. There was visible dust, grime in the corners, and the bedding didn’t look freshly cleaned. The smell in the room was unbearable — a damp, musty odor that hit us the moment we walked in and lingered the entire time.We felt uncomfortable, grossed out, and completely misled by the listing. This was by far the worst hotel experience we’ve ever had. For the price we paid, this is unacceptable. I demand a full refund for this stay and will be taking my complaint directly to Booking.com. Avoid this place at all costs.

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Heritage Hotel New York City 18 West 25th Street, New York City, NY