Heritage Hotel New York City Guest Reviews
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|2.4 miles from New York City centre|
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Magno Fri, 8 May 2020
Staff amazing!! Very good stay...
Liked: The staff was very polite and helpful! It was definitely the highest point of our stay. Having a mini-fridge in the room was very handy (also had tea and coffee machine inside the room and at the lobby 24/7). The room itself was good and spacious. Bed was big and comfortable. Breakfast was enough, good in general, and had all the basic for breakfast and some fruits, a juice machine, muffins, cereals and a bonus waffle machine (it was delicious). They granted us free storage for our luggage upon arrival time and at departure, the same at a very small fee (this was very handy)!
Disliked: The air conditioner/ heater could be newer. I actually forgot to mention to staff that the device sometimes didn't regulate the temperature correctly.. It means that some nights were a bit cold (stayed in February/March 2020) and sometimes they were too warm. Another consideration for the staff is to improve lighting inside the room (at the bathroom was great).
Jerome Fri, 20 March 2020
Valeria Thu, 19 March 2020
Liked: Very good
Anonymous Thu, 19 March 2020
Liked: Great, very nice and helpful staff. Excellent location to explore Manhattan. Delicious breakfast with fresh fruits. Coffee & tea 24/7.
Disliked: No wardrobe in the room (Petit).
Antonio Wed, 18 March 2020
Disliked: They have lock my credit card during the check in and I?m still waiting for the caution
Carolyn Mon, 16 March 2020
Liked: 3 single beds worked well lots of space for luggage for the price
Disliked: lifts slow
Patrick Fri, 13 March 2020
Book for the value and...
Liked: We started staying at this site years ago because of the value and location. Both of those are still true, but it's the friendly staff that rates even higher than the excellent value and location.
Gurwinder Fri, 13 March 2020
Liked: Location 10/10 Staff always attentive Value for money
Anonymous Thu, 12 March 2020
Liked: Great location. Clean. Continental breakfast was generous. Staff was professional and pleasant.
Disliked: Climate control was extreme. Last few hours had no control over air or heat.
Elice Wed, 11 March 2020
Recommend to anyone that wants...
Liked: The location was perfect! Perfect distance to everything. Also pretty comfortable beds.
Disliked: The elevator took forever to come and the staff was not super friendly