Staff amazing!! Very good stay...

Liked: The staff was very polite and helpful! It was definitely the highest point of our stay. Having a mini-fridge in the room was very handy (also had tea and coffee machine inside the room and at the lobby 24/7). The room itself was good and spacious. Bed was big and comfortable. Breakfast was enough, good in general, and had all the basic for breakfast and some fruits, a juice machine, muffins, cereals and a bonus waffle machine (it was delicious). They granted us free storage for our luggage upon arrival time and at departure, the same at a very small fee (this was very handy)!
Disliked: The air conditioner/ heater could be newer. I actually forgot to mention to staff that the device sometimes didn't regulate the temperature correctly.. It means that some nights were a bit cold (stayed in February/March 2020) and sometimes they were too warm. Another consideration for the staff is to improve lighting inside the room (at the bathroom was great).

Passable

Exceptional

Liked: Very good

Superb

Liked: Great, very nice and helpful staff. Excellent location to explore Manhattan. Delicious breakfast with fresh fruits. Coffee & tea 24/7.
Disliked: No wardrobe in the room (Petit).

Passable

Disliked: They have lock my credit card during the check in and I?m still waiting for the caution

excellent location

Liked: 3 single beds worked well lots of space for luggage for the price
Disliked: lifts slow

Book for the value and...

Liked: We started staying at this site years ago because of the value and location. Both of those are still true, but it's the friendly staff that rates even higher than the excellent value and location.

Exceptional

Liked: Location 10/10 Staff always attentive Value for money

Good

Liked: Great location. Clean. Continental breakfast was generous. Staff was professional and pleasant.
Disliked: Climate control was extreme. Last few hours had no control over air or heat.