Pleasant

Liked: Location
Disliked: Remodeling construction

Exceptional

Exceptional

locked out of the rolm

Good

Staff amazing!! Very good stay...

Liked: The staff was very polite and helpful! It was definitely the highest point of our stay. Having a mini-fridge in the room was very handy (also had tea and coffee machine inside the room and at the lobby 24/7). The room itself was good and spacious. Bed was big and comfortable. Breakfast was enough, good in general, and had all the basic for breakfast and some fruits, a juice machine, muffins, cereals and a bonus waffle machine (it was delicious). They granted us free storage for our luggage upon arrival time and at departure, the same at a very small fee (this was very handy)!
Disliked: The air conditioner/ heater could be newer. I actually forgot to mention to staff that the device sometimes didn't regulate the temperature correctly.. It means that some nights were a bit cold (stayed in February/March 2020) and sometimes they were too warm. Another consideration for the staff is to improve lighting inside the room (at the bathroom was great).

Passable

Exceptional

Liked: Very good

Superb

Liked: Great, very nice and helpful staff. Excellent location to explore Manhattan. Delicious breakfast with fresh fruits. Coffee & tea 24/7.
Disliked: No wardrobe in the room (Petit).