Heritage Hotel New York City Guest Reviews
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Tanya Fri, 5 February 2021
Pleasant
Liked: Location
Disliked: Remodeling construction
Anonymous Sun, 24 January 2021
Exceptional
Jose Sat, 2 January 2021
Exceptional
Anonymous Mon, 28 December 2020
locked out of the rolm
Carlos Mon, 28 December 2020
Good
Magno Fri, 8 May 2020
Staff amazing!! Very good stay...
Liked: The staff was very polite and helpful! It was definitely the highest point of our stay. Having a mini-fridge in the room was very handy (also had tea and coffee machine inside the room and at the lobby 24/7). The room itself was good and spacious. Bed was big and comfortable. Breakfast was enough, good in general, and had all the basic for breakfast and some fruits, a juice machine, muffins, cereals and a bonus waffle machine (it was delicious). They granted us free storage for our luggage upon arrival time and at departure, the same at a very small fee (this was very handy)!
Disliked: The air conditioner/ heater could be newer. I actually forgot to mention to staff that the device sometimes didn't regulate the temperature correctly.. It means that some nights were a bit cold (stayed in February/March 2020) and sometimes they were too warm.
Another consideration for the staff is to improve lighting inside the room (at the bathroom was great).
Jerome Fri, 20 March 2020
Passable
Valeria Thu, 19 March 2020
Exceptional
Liked: Very good
Anonymous Thu, 19 March 2020
Superb
Liked: Great, very nice and helpful staff. Excellent location to explore Manhattan. Delicious breakfast with fresh fruits. Coffee & tea 24/7.
Disliked: No wardrobe in the room (Petit).
Antonio Wed, 18 March 2020
Passable
Disliked: They have lock my credit card during the check in and I?m still waiting for the caution