Healds Hall Hotel

We stayed at Healds Hall Hotel as we were going to a gig nearby. The staff were very welcoming and friendly and even offered to help when my taxi didn't turn up. Room was comfortable and warm. It was a fab overall stay. Breakfast was cooked to perfection the next day. My only recommendation would be to inform guests of feather bedding as I have an allergy and woke up with a tight chest the next morning.

Liked: Lovely staff; nice breakfast and nice room. Was lovely and warm too.
Disliked: None. Would highly recommend this hotel. Not a bad point but just a recommendation to tell guests that you use feather bedding as I have an allergy and woke up with a tight chest.

Pleasant

Liked: Hotel was OK Room was fine Breakfast 4 out of 10

Lovely comfortable hotel

Liked: Grounds, room decor, comfy bed, bathroom cleanliness . Very nice cooked breakfast
Disliked: No decaff option in room. Not enough staff service at breakfast

Short stopover

Liked: Nice building in lovely grounds. Good rooms and great breakfast.
Disliked: Nothing

Very good

Liked: Very good breakfast
Disliked: Room was still not finished decor wise good

Conveniently situated and clean hotel...

Liked: The hotel was very conveniently situated in small but lovely grounds and was extremely clean. Staff were friendly and helpful. Food at dinner and breakfast was very good.
Disliked: There was a wedding at the hotel on the night we stayed and some of the guests were a little inconsiderate in regard to the amount of noise they were making outside at gone midnight. I know this isn't the fault of the hotel and I don't mind a bit of chatter but there was a very loud group directly below our window - we were on the 2nd floor - and when they started swearing loudly at 12.30 am I'd had enough as I just couldn't get to sleep. I rang down to reception to ask hotel staff if they could politely ask the guests to keep the noise down. We were told on arrival that reception was manned 24/7 but nobody picked up the phone. I was actually getting dressed to go down and find a staff member when finally, about 12.40 am the guests disappeared inside.Whilst food quality was good, the service was a bit hit and miss, for example, we had to remind the staff member on breakfast duty that we hadn't ordered our breakfast (he laughed and commented that he thought he'd taken our order) and we had to ask for fresh milk with our hot drinks.

Always feel comfortable staying here...

Liked: Third year staying here. Staff always so friendly and the breakfast is delicious. Great value for money.
Disliked: Some rooms are slightly dated but always clean.

Superb

Poor

Disliked: Room sizeCleaners hoovering and clearing before finishing breakfast

Superb