Menu
|
MainStay Suites Louisville Jeffersontown eef - (855) 338-9955
MainStay Suites Louisville Jeffersontown, 11762 Commonwealth Drive, Louisville, KY -(855) 338-9955
Area: Jeffersontown East
(Map)
BOOK ONLINE OR CALL - (855) 338-9955
3.3
HOTEL RATING: 
PLEASANT
3.3 out of 5 (486 Ratings)
12.2 miles from Louisville centre
BOOK ONLINE OR CALL - (855) 338-9955
Show Prices
Hotel Description
Off Interstate 64 and within 13 miles of the Louisville city center and Churchill Downs the MainStay Suites Louisville Jeffersontown features a fitness center. Each guest suite is furnished with a separate seating area and a full kitchen with a refrigerator dishwasher and stove top. WiFi access is available. The MainStay Suites Louisville Jeffersontown offers outdoor barbecue facilities along with a business center and laundry facilities. The property is within 17 minutes' drive of KFC Yum Center Arena the Louisville Slugger Museum and the Muhammad Ali Museum.

Check-in time: 15:00   Check-out time: 12:00
Enter Your Dates
4
4
CHECK IN
 
CHECK OUT
 
7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Business Center
` Free Parking
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` BBQ facilities
` Heating
` Fax/photocopying
` Shared lounge/TV area
` On-site parking
` vending machine
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Picnic Area
` Non-Smoking Rooms Available
` Board games/puzzles
` Outdoor furniture
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Electronic room key
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Pets allowed (charges may apply)

MainStay Suites Louisville Jeffersontown Guest Reviews

Overall Average Score: 
Pleasant (3.3 out of 5)

Write a review

0.5

Poor - 0.5 out of 5

Lauren Sat, 20 April 2024

Dirty nasty

Liked: We chose this property because it had a separate bedroom. We could keep our child separate from us while we slept. As well as a kitchen. The staff here were very nice.
Disliked: We have an extremely bad experience. This isnt a particularly cheap place. We are a family consisting of husband, pregnant wife and 8 year old daughter on vacation. We chose a non smoking room. The room smelled heavily of smoke. We found half burnt cigarettes under the couch. The whole place reeked of nasty dog and dirty people sweat. The kitchen had a bunch of dirty dishes in it and not enough utensils to actually cook or clean anything. The front desk listed a bunch of appliances we could “borrow”. We bought some food to cook specifically needing one of these (an airfryer) and even asked about it before we bought the food only to come back and find out they dont have one. They said it was stolen, which in my opinion should be replaced or taken off the list. We found a dirty thong, stained with bodily fluids behind a chair we used to sit on while we ate. With all this we attempted to make it work, we opened the windows and the staff was accommodating with removing the dirty dishes and providing us with clean ones and on the second night out of 5 nights we were woken to a very faint alarm sound. We peaked outside the door to see if it was someones phone alarm and it was a fire alarm. Fire department evacuated people at about 1am due to someone passing out and whatever he was smoking made the fire alarms go off. So at this point with my family, the place is unsafe. We are unsure if it was drugs but i dont want this near my family. The stink and disgusting state of the room was unacceptable. We did speak to the manager after leaving 2 days into our 5 day stay and he was very kind and apologized, claiming they were TOO BUSY TO CLEAN THE ROOM BEFORE RENTING IT TO US and gave us a full refund.

1.5

Poor - 1.5 out of 5

John Sun, 24 March 2024

Nothing Good

Liked: Nothing comes to mind.
Disliked: The room had a smell like a musty old cigarette stink. It was very worn and old. Doors were damaged. The fridge was LOUD - making all sorts of noise. Zero hot water - we all had to take cold showers. When checking in the staff seemed inconvenienced by our presence. And lastly, we wanted to use their EV charging stations (the biggest reason we stayed there) but they were ALL blocked by non-EV cars (and yes, there were other parking spots available).

3.5

Good - 3.5 out of 5

Jasmine Thu, 14 March 2024

Good

2.5

Fair - 2.5 out of 5

Austin Tue, 9 January 2024

The price was fair, facility...

Liked: Location was great! Quiet environment.
Disliked: Furniture needs a very good cleaning. The kitchen had no supplies. There was no extra toilet paper therefore you were required to ask front desk staff.

5

Exceptional - 5.0 out of 5

Scott Thu, 4 January 2024

Exceptional

5

Exceptional - 5.0 out of 5

Alexus Thu, 28 December 2023

Exceptional

4

Very Good - 4.0 out of 5

Bowers Sun, 24 December 2023

Very good

4

Very Good - 4.0 out of 5

Johan Sat, 9 December 2023

Very good

4

Very Good - 4.0 out of 5

Bowers Sat, 18 November 2023

Very good

4

Very Good - 4.0 out of 5

Bowers Sat, 18 November 2023

Very good

Write a Review of MainStay Suites Louisville Jeffersontown
Trip Id (Required)
Your Name (Required)
Your City
Your Email Address (Required)
Your overall rating of the hotel
What was good?
What was bad?
Your review
MainStay Suites Louisville Jeffersontown 11762 Commonwealth Drive, Louisville, KY