Superb

Liked: N/A
Disliked: I was very surprise that there was not a pool. I would recommend that this is noted on the website or on Booking.Com - we came down early in hopes to get some pool time prior to making our plans.

Exceptional

Liked: Everything was great. The staff was friendly and helpful. It was quiet and comfortable even with construction going on around the hotel.
Disliked: No self parking. Valet fee was $35 per night. If there's no self parking available the valet fee should not be that expensive.

Comfortable

Liked: Everything.
Disliked: There was nothing to complain about

Exceptional

Liked: It felt like home, and able to ask and talk to staff members like friends.
Disliked: I didn't dislike anything it was all amazing.

It was an excellent stay...

Liked: I liked the property, price, the staff (especially the valet. Super helpful!), and how close it was to the convention center. Especially for this weekend of the Phoenix Fan Fusion. It was perfect.
Disliked: I thought the construction going on next door was kind of an inconvenience. So parking was a little bit of a hassle. I'm not a valet type person, also I felt like I was making the valet guys run back and forth for me, and it was a little pricey too. But it was a must for this weekend. It worked out anyways though....

Superb

Liked: Best customer service I have encountered in a long time. Friendly, accommodating, professional, above and beyond at times.
Disliked: AC in the room is LOUD. No happy medium...it's freezing when on...burning up when off. Very loud going off an on all night long. Since most restaurants close early it would be helpful to provide delivery places in the area.

Exceptional

Liked: the room was clean and quietly
Disliked: everything was great, the breakfast should have had more options.

Exceptional

Liked: We had an unexpected issie where we had to make very last minute adjustments to our reservation. The management worked with us very well. When we find ourself in the area, we will definitely stay here again. Thank you so much.
Disliked: I have nothing to write here.

Pleasant

Liked: good service, nice staff.
Disliked: i did not expect or be noticed to spend too much for the parking.