Hampton Inn & Suites Phoenix Downtown Guest Reviews
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|0.5 miles from Phoenix centre|
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Lindsey Wed, 5 June 2019
Disliked: I was very surprise that there was not a pool. I would recommend that this is noted on the website or on Booking.Com - we came down early in hopes to get some pool time prior to making our plans.
Heidi Sun, 2 June 2019
Liked: Everything was great. The staff was friendly and helpful. It was quiet and comfortable even with construction going on around the hotel.
Disliked: No self parking. Valet fee was $35 per night. If there's no self parking available the valet fee should not be that expensive.
James Fri, 31 May 2019
Disliked: There was nothing to complain about
Jacob Fri, 31 May 2019
Liked: It felt like home, and able to ask and talk to staff members like friends.
Disliked: I didn't dislike anything it was all amazing.
Joseph Tue, 28 May 2019
It was an excellent stay...
Liked: I liked the property, price, the staff (especially the valet. Super helpful!), and how close it was to the convention center. Especially for this weekend of the Phoenix Fan Fusion. It was perfect.
Disliked: I thought the construction going on next door was kind of an inconvenience. So parking was a little bit of a hassle. I'm not a valet type person, also I felt like I was making the valet guys run back and forth for me, and it was a little pricey too. But it was a must for this weekend. It worked out anyways though....
Anonymous Tue, 28 May 2019
Liked: Best customer service I have encountered in a long time. Friendly, accommodating, professional, above and beyond at times.
Disliked: AC in the room is LOUD. No happy medium...it's freezing when on...burning up when off. Very loud going off an on all night long. Since most restaurants close early it would be helpful to provide delivery places in the area.
Marissa Sun, 26 May 2019
Liked: the room was clean and quietly
Disliked: everything was great, the breakfast should have had more options.
Naomi Sun, 26 May 2019
Liked: We had an unexpected issie where we had to make very last minute adjustments to our reservation. The management worked with us very well. When we find ourself in the area, we will definitely stay here again. Thank you so much.
Disliked: I have nothing to write here.
Huiying Fri, 24 May 2019
Liked: good service, nice staff.
Disliked: i did not expect or be noticed to spend too much for the parking.
Victoria Thu, 23 May 2019
Liked: Friendly and helpful staff.The valet service. The proximity of the hotel to The Talking Stick Arena.
Disliked: Everything was great! Nothing not to like.