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Hampton Inn & Suites Houston-Medical Center-NRG Park eef
Hampton Inn & Suites Houston-Medical Center-NRG Park, 1715 Old Spanish Trail, Houston, TX -(855) 261-9021
Area: Texas Medical Center - Reliant Park - UH - NRG
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BOOK ONLINE OR CALL - (855) 261-9021
4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (117 Ratings)
6.4 miles from Houston centre
BOOK ONLINE OR CALL - (855) 261-9021
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Hotel Description
Between NRG Stadium and the Texas Medical Center and conveniently located close to motorway I-610 this Houston hotel offers complimentary hot breakfast every morning. Rooms feature free WiFi and a TV. A microwave refrigerator and coffee machine are provided in each room at Hampton Inn & Suites Houston-Medical Center-NRG Park.A work desk is also available. The private bathroom features curved shower rods and a hairdryer. On-site at the Medical Center-NRG Park Hampton Inn and Suites guests can enjoy a modern fitness center complete with an outdoor pool as well as a convenience store. Major area attractions including Houston Zoo Rice Stadium and the Houston Museum District are all located within 2.2 mi of the hotel. The city's light railway system is also easily accessible and offers instant access to many other nearby sites.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Smoking area
` Dry cleaning
` Internet services
` Non-smoking throughout
` Heating
` Luggage storage
` WiFi
` On-site parking
` Private parking
` WiFi everywhere
` Accessible parking
` Secured parking
` WiFi available in all areas
` Carbon monoxide source
` Use of cleaning chemicals that are effective against Coronavirus
` Linens, towels and laundry washed in accordance with WHO guidelines
` Room is disinfected daily
` Staff follow all safety protocols as directed by local authorities
` Social distancing rules
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing rules
` Guests can opt-out of accommodation cleaning service

Hampton Inn & Suites Houston-Medical Center-NRG Park Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

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5

Exceptional - 5 out of 5

Brenda H, Brownwood Mon, 16 May 2011

Outstanding - found front desk staff very friendly and outgoing. Room very clean, comfortable - great beds!

Liked: Clean and comfortable
Disliked: None

3

Pleasant - 3 out of 5

Jim G, SATX Tue, 3 May 2011

This facility was well below what I have come to expect from previous stays at Hampton Inns. Unmotivated staff at the reception desk, used soap from the previous guest left in the shower and sub par air conditioner. It was not extremely hot (about 78 degrees) and my room AC had a hard time cooling the room below 76 degrees. I was also assigned a smoking suite and had to move to a standard non smoking room at my original rate.

Liked: Quiet Hotel
Disliked: Below average staff, greeting and appearance

3.5

Good - 3.5 out of 5

Cindy Wed, 16 September 2020

Good

Liked: closest to where we needed to be.
Disliked: breakfast was advertised but not served. when asked why they didn't answer.

4.5

Wonderful - 4.5 out of 5

Linda Thu, 3 September 2020

Superb

4.5

Wonderful - 4.5 out of 5

Leah Mon, 31 August 2020

Superb

Liked: Location was perfect for medical appointment. Room was clean and comfortable. Gated parking.
Disliked: Front door was revolving door that didn?t work - poor signage to help figure out how to get inside upon initial arrival.

4

Very Good - 4 out of 5

Anonymous Sat, 29 August 2020

Very good

Liked: Staff was okay.
Disliked: Had a light mildew smell in the room.

4.5

Wonderful - 4.5 out of 5

Konradd Fri, 28 August 2020

Superb

1.5

Poor - 1.5 out of 5

Larry Tue, 25 August 2020

Poor

0.5

Poor - 0.5 out of 5

Jorge Thu, 13 August 2020

Uncomfortable

Liked: No good, poorer
Disliked: Everything

2.5

Fair - 2.5 out of 5

Joseph Wed, 12 August 2020

Mixed. Close to Med Center....

Liked: Stayed two nights. First night, I arrived late but called for late check-in approval, which the manager granted. I was in Houston Medical Center for 2 days of medical appointments- part of long-term post operation follow-up to surgery previously done in the Medical Center. I Checked in and, in my room, I found a candy wrapper on the floor next to the bed. Then I turned back the covers and saw bugs- small insects under a pillow. By then It was late (after midnight); I had just driven for 3 hours; I was exhausted; and I did not want to risk disturbing other guests at that hour. I waited until the next morning to involve or notify the manager of bugs in my room. I spent the night trying to get sleep, or rest, lying on top of the bed spread without turning back the covers. I wore my pants, a Bug Shield sweatshirt (hood covering my head), and socks. I did not get much rest. The next morning after I showered I noticed and photographed a few small bugs on the bottom of the bath tub. I went to the front desk and told the manager (a young lady named Haley, I believe) all of the above about what I found and my experience in my room, as well as the purpose of my 2-day stay for medical appointments. She was extremely polite, professional, and fair in the manner in which she handled the situation. She may have offered me a refund, but I only asked for a different room, one with the certification seal Like I noticed on the door of some rooms guaranteeing that the room had been cleaned and was clean. She immediately, and deftly, assigned me a new room as I had requested. The new room was on a different floor. I must say, the manager was kind, apologetic for the inconvenience that I had experienced, and was fair in all of my dealings with her throughout my 2- day stay. The new room turned out to be certified clean as requested and as I had been promised. The room was very clean. I found no bugs. I slept well the second night of my stay.
Disliked: See previous detailed response.

2.5

Fair - 2.5 out of 5

April Fri, 7 August 2020

Passable

Liked: It was close to where we needed to be. Some staff were great.
Disliked: First room we were given the AC was broken in Houston in July. There was hair all over the floor and bathtub. The next room was a little cleaner but the sheets were questionable.

4

Very Good - 4 out of 5

Anonymous Thu, 6 August 2020

It was not so bad...

Liked: That it was clean and quite.
Disliked: There was no breakfast and the cable was not working properly. My kids wanted to se cartoons but the channels weren't working.

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Hampton Inn & Suites Houston-Medical Center-NRG Park 1715 Old Spanish Trail, Houston, TX