Hampton Inn By Hilton & Suites Ephrata - Mountain Springs Guest Reviews
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0.5 miles from Ephrata centre |
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Annette Tue, 30 April 2024
Very nice hotel! I would...
Liked: The staff was very friendly and helpful. The room was very clean and had every convenience, and was very quiet. It was located in a great part of town, right next to Applebees
Disliked: The only thing missing was a hot tub.
Relsiea Fri, 26 April 2024
My stay was pleasant, stress...
Liked: Overall, all services and service from front desk was exceptional!!! I am actually not used to having such a pleasant and problem free stay at hotels. The staff provided me with additional information for surrounding area and pet amenities within 10 miles of hotel. They provide a small snack/bag breakfast for the road IN ADDITION to continental breakfast (included in rate). Thee staff was so friendly, courteous, and helpful, I am planning a weekend trip back to area to stay there and spend more time in Ephrata/ Amish country. It's sad and unacceptable that service like this isn't the norm when traveling in the northeast!
Disliked: the pet fee was $75.oo and non-refundable. I try to stay at hotels where the fee is $50.00 or less and if it is $50-$100 has a policy that states it is at least partially refundable if no damages. My dogs are small and we've never been billed for damages even 10 days at a Marriot in Florida.
Diana Tue, 16 April 2024
Very good
Roxanne Mon, 15 April 2024
Exceptional
Walter Mon, 8 April 2024
Superb
Abigail Sat, 6 April 2024
Exceptional
Ada Thu, 4 April 2024
Exceptional
Nathan Fri, 29 March 2024
very good worked very well...
Latcholia Sat, 24 February 2024
We stay here everyone we...
Liked: Perfect location for us. It’s clean and comfortable. The lobby is welcoming. The staff were nice and helpful. The breakfast is robust.
Disliked: We liked everything.
Deborah Sat, 27 January 2024
Nicer than expected.
Liked: Nice breakfast, clean pool and clean and attractive rooms, good location .
Disliked: Could have used some bathroom cups and another trash can in the room.