Hampton Inn & Suites Berkshires-lenox Guest Reviews
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|3.3 miles from Lenox centre|
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Carole Fri, 13 July 2018
Liked: The hotel was so so very pretty and very festive for the Holiday. The staff was amazing so accommodating. The premises were clean and updated. The breakfast was adequate (eggs a little dry). All the wait staff smiled. We would definitely stay again.
Disliked: The scrambled eggs were a bit dry. They might have been powdered eggs.. don't know.
Verified Hotel Guest Fri, 13 July 2018
Liked: The room was clean and comfortable. The staff was very helpful.
Diane Thu, 12 July 2018
I would gladly recommend Hampton...
Liked: The room was very clean and the bed was comfortable.
Barbara Mon, 9 July 2018
All in all it was...
Disliked: The breakfast leaves a little to be desired. Not a great selection and the coffee was cold.
Kathleen Fri, 6 July 2018
James Taylor concert stay
Liked: Staff was wonderful. Alyssa and Olivia went above and beyond to make sure our stay was comfortable. Alyssa actually called a restaurant and got us a reservation when everything else was booked. We ate at Mazio?s Italian restaurant down the road. It was delicious!
Disliked: We had a view of the air conditioning unit. There was no where to charge my cell phone on my side of the bed. The toilet in the bathroom plug very easily.
Ruxandra Fri, 29 June 2018
Nice clean stay
Liked: Nice big room for our family. The pond in the backgarden. The indoor pool. Close to shops.
Disliked: Breakfast to simple and with to much sweet things, but I think this is so in the US.
Dale Fri, 22 June 2018
I really liked my stay,I...
Liked: I thought the room was great.I didn't use the hot tub ,didn't have time.Everything was clean.
Disliked: The view from the window totally sucked,all you can see is a wall.You should do a time study on how much time everyone wastes on waiting on the elevator.
Jeffrey Thu, 21 June 2018
Angela Mon, 18 June 2018
I would not stay here...
Liked: Breakfast was good. The staff was friendly. The room was nice but was not ready until after 4pm and then
keys didn't work. We had a view of a dumpster. All you could hear were doors slamming all night. Maid service
never showed on Saturday and clean towels were needed.
I would not stay here again.
Disliked: The room was not quiet. All you could hear were doors slamming at all hours. There is no view.
Joseph Sat, 16 June 2018
Liked: Location was good, as we were attending concert at Tanglewood; the price was very high for this level of hotel.
Disliked: Price was high for this level of hotel.