Hampton Inn & Suites Berkshires-Lenox Guest Reviews
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|3.3 miles from Lenox centre|
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Anita Mon, 22 October 2018
Fantastic aa usual.
Liked: Staff very kind and courteous, remembered me from previous months visit, room was wonderful, breakfast great!
Disliked: For some reason, the bed is unusually high, and its difficult for me to get up and into it.
Patricia Wed, 17 October 2018
Mary Sun, 14 October 2018
Liked: Near water quiet off main road but close to everything
Valerie Sun, 14 October 2018
Handy to Everything!
Liked: After making the reservation on Booking and requesting handicapped accessibility, we arrived at the hotel and found that was not what was reserved. To the rescue, Elyse worked her magic and we had an appropriate room for my handicapped Mom! During our stay Aline and the rest of the "breakfast ladies" made sure breakfast was available during the entire mealtime. Everything was kept full; there was no lack of items. I would return to this Hampton anytime as well as recommend it to friends. NOTE: If you have special requirements, call the hotel directly.
Elbaz Sun, 14 October 2018
John Wed, 10 October 2018
WE NEEDED TO JUST GET...
Liked: THE LOCATION OF THE HOTEL TO VARIOUS SIGHTS AND ART CENTERS ie GREAT BARRINGTON THEATER . THEN MOUNT, TANGELWOOD, GREYLOCK MOUNTAIN ABD HISTORIC LENNOX
Disliked: WE DID NOT ENCOUNTER ANY PROBLEMS.
Renee Sun, 7 October 2018
Outrageous rate/ inappropriate room
Liked: The room was clean.
Disliked: We arrived late after missing the signage for the hotel on the highway. The Front Desk said that happens all the time. The food in the dining room for breakfast was COLD and not replaced quickly. We asked for a room with limited mobility and was told 201 then 207 were accessible rooms- not so. There was a large jacquossi tub in the room and no heighened toilet seat. The key didn't work in the door which necessitated going up and down the hallway with the luggage and my walker. The attendent at the Front Desk tried to be helpful but had trouble getting her act together. She did bring a commode to the room but there were no bars to grab on to. For almst $300 / night, I expected the usual Hampton experience and would not recommend this property to anyone
Anonymous Sun, 7 October 2018
Anonymous Wed, 3 October 2018
Jillian Tue, 2 October 2018